Posted 20th Dec 2012 in Consumer Engagement

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Consumers provided first-hand accounts of their experiences of the health and disability sector at a conference held by the Royal New Zealand College of General Practitioners and General Practice New Zealand in Auckland in September.

Dr Chris Walsh, Senior Advisor Consumer Engagement with the Commission, chaired a panel of patients and consumers on the first afternoon.

Gary Sutcliffe spoke about his depression triggered by a business failure while18-year-old Jordy Jamieson talked about life since being diagnosed with type 1 diabetes at the age of 10. Rowena Mortimer spoke about her work as a member on different governance and policy-making boards since her diagnosis of breast cancer and Robert Somerville spoke of his relationships with a succession of doctors since an accident in 1978.

Their stories provided the 500 conference attendees with unique insights into the experience of health care and the importance of supportive, effective relationships between consumers and health professionals.

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