Health Quality & Safety Commission | Publications & Resources

48 total results, showing page 1 of 5

All Publications & Resources

• Mary Roberts talks about health literacy in pharmacies

  Mary Roberts talks about health literacy in pharmacies

  Resource in Consumer Engagement 21st May 2013

  Mary Roberts talks about her committment to improving health literacy for consumers at her two pharmacies.

• Consumer representative stories: Linda Penlington

  Consumer representative stories: Linda Penlington

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Linda Penlington, consumer representative on the Commission's Perinatal and Maternal Mortality Review Committee.

• Consumer representative stories: Ernie Newman

  Consumer representative stories: Ernie Newman

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Ernie Newman, member of the Commission's Health Quality and Safety Indicator expert advisory group.

• Consumer representative stories: Janice Masters

  Consumer representative stories: Janice Masters

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Janice Masters, member of the Commission's consumer network.

• Consumer representative stories: Deborah Dalliessi

  Consumer representative stories: Deborah Dalliessi

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Deborah Dalliessi, consumer representative on the Commission's Atlas of Healthcare Variation steering group.

• Consumer representative stories: Carole Johnston

  Consumer representative stories: Carole Johnston

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Carole Johnston, consumer representative on the national patient safety campaign advisory group.

• Consumer representative stories: Beryl Wilkinson

  Consumer representative stories: Beryl Wilkinson

  Resource in Consumer Engagement 16th Apr 2013

  This is the personal story of Beryl Wilkinson, consumer representative to the Commission's falls and medication safety programmes.

• Trevor and the perks of diabetes

  Trevor and the perks of diabetes

  Link in Consumer Engagement 12th Apr 2013 1 attachment

  Video from the Institute of Healthcare Improvement which tells the story of 16 year old Trevor Torres who suffers from diabetes.

• Health literacy literature review

  Health literacy literature review

  Resource in Consumer Engagement 11th Apr 2013 1 attachment

  This literature review provides an overview of evidence-based health literacy education, training tools and resources for health professionals available in New Zealand and overseas.

• Consumer experience toolkit

  Consumer experience toolkit

  Resource in Consumer Engagement 19th Feb 2013 1 attachment

  This toolkit was designed to be used with the guide for developing a consumer experience framework, which provides information on selecting the most appropriate methods for capturing the consumer experience.