National training coordinator, advance care planning

  • Full-time position
  • Fixed term to end December 2019
  • Wellington-based

We are seeking a national training coordinator for our advance care planning programme. This programme is focused on improving the future care planning for consumers so they are better prepared to think about, talk about and plan for their future care and treatment.

As part of the programme we are training clinicians to support consumers with their future care planning. This role will be responsible for supporting these trainers and their organisations to consistently delivery high quality training.

You will build relationships within the Health Quality & Safety Commission Commission and with district health board (DHB) stakeholders, support DHBs with effectively delivering local training using your analytical and organisational skills and monitor quality through data analysis and reporting.

Working within our supportive and energetic advance care planning programme team, the role is a mix of general training administration, data analysis with basic project management.

The successful applicant will have great relationship management and communication skills as well as experience in administration, data analysis, report creation and project management.

The Health Quality & Safety Commission is a stand-alone Crown entity with a board responsible to the Minister of Health. The Commission is responsible for assisting providers across the whole health and disability sector, both private and public, to improve service safety and quality and therefore outcomes for all those who use these services in New Zealand. Read more about our values.

For further information, contact Leigh Manson on 021 928 581. Applications close at 5pm on Friday 25 January 2019. To apply for the role, upload your CV, application form and a covering letter using our online application form.

Ngākau tuwhera | Open
Te tāpiri uara | Adding value
Whakahohe | Energising
Mō te iwi | It's about people
Kotahitanga | Together

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Specialist, patient safety human factors

  • 0.4 FTE
  • Fixed-term until 28 June 2019
  • Wellington- or Auckland-based

The Commission is seeking to appoint a specialist, patient safety human factors to provide expert human factors advice and work in partnership with the health and disability sector to implement patient safety and quality improvements. The position is a 0.4 FTE fixed-term contract until 28 June 2019.

The ideal candidate will have:

  • knowledge of patient safety concepts such as safety culture and human factors
  • an ability to think strategically, manage competing priorities and deal with ambiguity
  • experience in information retrieval and appraisal (eg; database and literature searching, analysis and written summaries)
  • excellent interpersonal, communication and presentation skills
  • qualification as a registered health professional.

The Health Quality & Safety Commission is a stand-alone Crown entity with a Board responsible to the Minister of Health. The Commission is responsible for assisting providers across the whole health and disability sector, both private and public, to improve service safety and quality and therefore outcomes for all those who use these services in New Zealand. Read more about our values.

For further information contact Lisa Clyde on 021 248 8190. To apply for the role, upload your CV, application form and a covering letter using our online application form.

Applications close at 5pm on Friday 25 January 2018.


Communications coordinator

  • Full-time position
  • Permanent
  • Wellington-based

Are you a high-energy team player who loves all aspects of a busy communications role and has a passion for social media? Are you an organised self-starter who can multi-task, make sound decisions under pressure and go the extra mile if needed?

We are looking for a full-time intermediate communications coordinator for the small communications team in our Wellington office. Your role will include social media and media management.

We are looking for someone who:

  • has experience in media management and social media
  • can plan and implement their own work programme
  • can manage a project innovatively 
  • is a clear and accurate writer 
  • has a strong customer focus
  • is supremely organised (able to meet deadlines, great attention to detail, etc).

This is an exciting and fast-moving position in an organisation with a big work programme and a strong commitment to improving health quality and safety.

The Health Quality & Safety Commission is a stand-alone Crown entity with a Board responsible to the Minister of Health. The Commission is responsible for assisting providers across the whole health and disability sector, both private and public, to improve service safety and quality and therefore outcomes for all those who use these services in New Zealand. Read more about our values.

If you wish to discuss this role further, please contact Lizzie Price on 027 695 7744.

Applications close at 5pm on Friday 1 February 2019. To apply for the role, upload your CV, application form and a covering letter using our online application form.

Ngākau tuwhera | Open
Te tāpiri uara | Adding value
Whakahohe | Energising
Mō te iwi | It's about people
Kotahitanga | Together

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Project manager, primary care

  • Full-time position
  • Permanent
  • Wellington- or Auckland-based

An exciting opportunity in a dynamic Crown entity awaits the right candidate. The Health Quality & Safety Commission’s focus is to improve the quality and safety of health services for all New Zealanders.

The ideal person will have a proven track record as a primary care sector facing project and partnership manager, with experience of working across the primary health care sector in New Zealand.

Our work in primary care is to support sector-led initiatives to develop improvement capability, improve health outcomes and an individuals’ experience of care. We are looking to build and sustain quality improvement capability across primary care with a priority on equity, consumer engagement and integration.

You will have exceptional communication and interpersonal skills and ideally have worked at a national level. You will be comfortable engaging across all levels of the health sector and with diverse stakeholders. Knowledge of improvement science and clinical experience would be an advantage.

You will take ownership of your work and manage programmes and projects that deliver results on time and within budget, focused on improving patient safety, healthcare delivery, and health outcomes for Māori. This aligns with our work approach, driven by the imperative to reduce health and social disparities experienced by Māori.

We welcome applications from people with a proven track record of engaging effectively with Māori communities. A knowledge of te reo me ona tikanga would be highly regarded.

As an astute project manager, you will be adept at managing and overseeing multiple projects, through sector facing partnerships. You will be comfortable working in a changing environment and ensure that project management systems and processes are in place to successfully deliver our work.

This is your opportunity to join a dedicated team where the best care of people is central to the work we do. If you meet the above criteria and have a relevant tertiary qualification, apply now. You will work with a great team and will get all the support required to succeed in this role.

If you wish to discuss this role further, please contact Lisa Clyde on 021 2488 190.

Applications close at 5pm on Monday 4 February 2019. To apply for the role, upload your CV, application form and a covering letter using our online application form.

Ngākau tuwhera | Open
Te tāpiri uara | Adding value
Whakahohe | Energising
Mō te iwi | It's about people
Kotahitanga | Together

Useful link:

An example of the Commission’s primary care quality improvement work programme can be found here

Related documents:

Last updated 18/01/2019