,H1L? ,QUAL;Y @& ,SAFETY ,COMMIS.N ,TE ,T_AH_U ,HAUORA ,! ,NEW ,Z1L& ,H1L? & ,4ABIL;Y ,SY/EM ,SAFETY ,/RATEGY #BJBF TO #BJCF ,/R5G!N+ ! F.DA;NS = SY/EM SAFETY ,PRODUC$ #BJBF BY ,A3ESSIBLE ,=MATS ,S]VICE ,BL ,L[ ,VI.N ,,NZ1 ,AUCKL&1 ,NEW ,Z1L& ,BRL PAGES P#A-P#C & #A-#E ,PR9T PAGES #A-#D P#A ,PUBLI%$ ,JUNE #BJBF BY ,H1L? ,QUAL;Y @& ,SAFETY ,COMMIS.N ,TE ,T_AH_U ,HAUORA1 ,,PO ,BOX #BEDIF1 ,WELL+TON1 #FADF4 ,,ISBN #IGH"A"IIAABB"BI"B ,R1D ! FULL DOCU;T AT3 HTTPS3_/_/T9YURL4COM_/#BIRTN#EF;C ,3TACT ,5QUIRIES TO3 9FO@AHQSC4GOVT4NZ ,PH"O3 #JD"IJA"FJDJ ,PO/AL ADDRESS3 ,,PO ,BOX #BEDIF ,WELL+TON #FADF ,,NZ ,RELAY ,S]VICE ,IF Y'RE D1F1 H>D ( HE>+1 D1FBL1 H A SPEE* IMPAIR;T OR F9D X H>D TO TALK1 Y C USE ! ,NEW ,Z1L& ,RELAY ,S]VICE AT3 #JHJJ"D"GAB"GAB WWW4NZRELAY4CO4NZ ,? "W IS LIC5S$ "U ! ,CR1TIVE ,COMMONS ,ATTRIBU;N,NON,COMM]CIAL- P#B ,%>E,ALIKE #D4J ,9T]NA;NAL "<,,CC ,,BY- ,,NC-,,SA #D4J">4 ,TO VIEW A COPY ( ? LIC;E1 VISIT HTTPS3_/_/T9YURL4COM_/#E;F#GUTJMT P#C #C ,EXECUTIVE SUMM>Y ,! ,NEW ,Z1L& ,H1L? & ,4ABIL;Y ,SY/EM ,SAFETY ,/RATEGY " "<,FIGURE #A"> SETS A CLE>1 SY/EM-WIDE DIREC;N = /R5G!N+ QUAL;Y & SAFETY Z A F.DA;N = P-C5TR$ C>E = ! NEXT #AJ YE>S4 ,X REFLECTS 3TEMPOR>Y SAFETY SCI;E1 RECOGNIS+ T QUAL;Y & SAFETY IS %AP$ BY H[ ! SY/EM IS DESIGN$1 L$ & SUPPORT$1 R ?AN BY ! AC;NS ( 9DIVIDUALS AL"O4 ,! /RATEGY IS GR.D$ 9 F\R GUID+ PR9CIPLES T1 TGR1 %APE H[ SY/EM SAFETY IS "U/OOD & /R5G!N$4 ,X PLACES PATI5TS & :_ANAU AT ! HE>T ( ! SY/EM4 ,9 ? DOCU;T1 WE USE ! ^W 8PATI5T0 TO REF] TO ANY P]SON :O 5GAGES ) ! H1L? & 4ABIL;Y SY/EM 9 ,NEW ,Z1L& AT ANY /AGE ( _! LIFE4 ,! /RATEGY RECOGNISES T TO DELIV] SAFE C>E1 E6ECTIVE & COLLABORATIVE RELA;N%IPS ACR ! H1L? & 4ABIL;Y SY/EM >E REQUIR$4 ,! /RATEGY EMPHASISES ! NE$ = LE>N+ & IMPROVE;T TO 2 3T9U\S & %>$ & = ! "W=CE TO 2 SUPPORT$ & CULTURALLY SAFE 9 #A ,H1L? & ,4ABIL;Y A#C ORD] TO DELIV] C>E RELIABLY4 ,TAK5 TGR1 ^! PR9CIPLES AIM TO R$UCE POT5TIALLY AVOIDABLE H>M1 BUILD TRU/ & 5SURE T DI6]5T LEVELS ( NE$ >E MET ) APPROPRIATELY DI6]5T RESPONSES S T \TCOMES >E FAIR & 3SI/5T ACR ! POPULA;N4 ,FIVE 9T]CONNECT$ FOCUS >1S TRANSLATE ^! PR9CIPLES 9TO AC;N4 ,!Y ID5TIFY ": E>LY1 DELIB]ATE AC;N IS REQUIR$ TO /R5G!N ! F.DA;NS ( SY/EM SAFETY & ": COLLECTIVE EF=T W DELIV] ! GRTE/ IMPACT4 ,! IMM PRIOR;Y IS COLLECTIVE AC;N & A3.TABIL;Y1 : E/ABLI%ES ! L1D]%IP1 /RUCTURES & %>$ EXPECTA;NS NE$$ TO COORD9ATE SY/EM SAFETY ACTIV;Y4 ,! REMA9+ FOCUS >1S DESCRIBE H[ ! SY/EM W BUILD CAPABIL;Y OV] "T TO SUPPORT 3T9U\S IMPROVE;T1 5ABLE & SUPPORT ! "W=CE1 /R5G!N PATI5T & :_ANAU "PN]%IP1 & IMPROVE ! USE ( 9=MA;N & LE>N+4 ,! FOCUS >1S >E ! PLAT=M = DELIV]Y4 ,!Y >E ": ! DETAIL$ SY/EM SAFETY AC;N PLAN W 2 DEVELOP$1 AGRE$ & IMPLE;T$4 ,TAK5 TGR1 !Y >E 9T5D$ TO PRODUCE A #B ,H1L? & ,4ABIL;Y B#C M 3NECT$ & RESILI5T H1L? & 4ABIL;Y SY/EM2 "O T 5ABLES SY/EM-WIDE L1D]%IP ) A /R;G FOCUS ON QUAL;Y & SAFETY1 5H.ED PATI5T & "W=CE 5GAGE;T & GRT] SY/EM-WIDE LE>N+ & IMPROVE;T4 ,OV] "T1 ? W COLLECTIVELY SUPPORT SAFE1 QUAL;Y1 P-C5TR$ C>E4 --------------------------------------#D @.<,FIGURE #A3 ,V]TICAL FL[ DIAGRAM ( ! ,NEW ,Z1L& ,H1L? & ,4ABIL;Y ,SY/EM ,SAFETY ,/RATEGY3 F VI.N TO AC;N ACR ! H1L? & 4ABIL;Y SY/EM@.> ,AT ! TOP IS ! VI.N3 ,A H1L? & 4ABIL;Y SY/EM T COLLECTIVELY SUPPORTS SAFE1 QUAL;Y1 P-C5TR$ C>E4 ,2L ! VI.N IS A TWO-DIREC;NAL >R[ PO9T+ 2T ! VI.N & ! GUID+ PR9CIPLES4 ,^! PR9CIPLES >E3 _4 PATI5TS & :_ANAU AT ! HE>T ( ! SY/EM _4 COLLABORATIVE RELA;N%IPS ACR ! #C ,H1L? & ,4ABIL;Y A#D SY/EM _4 BUILD+ ! CAPAC;Y = LE>N+ & IMPROVE;T _4 5ABL+ & SUPPORT+ ! "W=CE4 ,2L ! GUID+ PR9CIPLES1 IS A TWO- DIREC;NAL >R[ PO9T+ 2T ! GUID+ PR9CIPLES & ! FIVE FOCUS >1S4 ,^! FOCUS >1S >E3 _4 ,COLLECTIVE AC;N & A3.TABIL;Y3 ,/R5G!N+ %>$ L1D]%IP1 COORD9A;N1 & RESPONSIBIL;Y = SY/EM SAFETY ACR AG5CIES & ! SECTOR2 _4 ,3T9U\S IMPROVE;T3 ,IMPROV+ H[ H>M 9=MA;N1 EVID;E1 & EXP]I;E >E BR"\ TGR & US$ TO DRIVE COORD9AT$ SY/EM IMPROVE;T2 _4 ,5ABL+ & SUPPORT+ ! "W=CE3 ,BUILD+ ! CAPABIL;Y1 CULTURE1 & 3DI;NS ! "W=CE NE$S TO DELIV] SAFE C>E )9 A DYNAMIC & COMPLEX 5VIRON;T2 _4 ,5ABL+ & SUPPORT+ P1 :_ANAU1 COMMUNITIES3 ,/R5G!N+ LIV$ EXP]I;E1 EQU;Y1 A3ESS1 & CULTURALLY SAFE C>E Z CORE COMPON5TS ( SY/EM SAFETY2 #D ,H1L? & ,4ABIL;Y B#D _4 ,9=MA;N & LE>N+3 ,/R5G!N+ H[ ! SY/EM ID5TIFIES RISK1 LE>NS F H>M1 & TRANSLATES LE>N+ 9TO SU/A9$ IMPROVE;T4 ,2L ! FIVE FOCUS >1S1 IS A TWO- DIREC;NAL >R[ PO9T+ 2T ! FIVE FOCUS >1S & ! ,SY/EM SAFETY AC;N PLAN4 ,! SY/EM SAFETY AC;N PLAN SAYS3 ,! FOCUS >1S GUIDE ! DEVELOP;T ( ! DETAIL$ SY/EM SAFETY AC;N PLAN4 ,,! ,,5D #E