New paper describes progress on quality improvement and measurement at Counties Manukau Health

3 Jun 2015

A new paper in the New Zealand Medical Journal (NZMJ 29 May 2015, Vol 128 No 1415 ISSN 1175-8716) describes how Counties Manukau Health is developing a framework of performance and quality measures to guide and measure their progress as a DHB toward the New Zealand Triple Aim.

“How well does your healthcare system perform? Tracking progress toward the triple aim using system level measures” was published in the latest edition of the journal. The paper is an exploration of Counties Manukau Health’s work in determining a set of system level measures based on the Institute for Healthcare Improvement (IHI)’s Whole System Measures, the Health Quality & Safety Commission’s national Quality and Safety Indicator (QSI) set, and comparator international indicator sets.

Counties Manukau Health is setting out “to assess the effectiveness and overall performance of their health system.” The paper envisages this set to ultimately be populated with process and outcome indicators at a programme or unit level, which will contribute to progress on the proposed system level indicators.

“We can only improve what we can actually measure” was famously expressed in 2008. The Commission applauds and encourages this work in measurement and performance management at the DHB level.

The new paper is available on the NZMJ website (subscription required):

View the Health Quality & Safety Commission's national QSI set and the Commission's Quality and Safety Markers.

The Commission recently published a paper on our national measurement architecture in the Journal, available here (subscription required):

Last updated 03/06/2015