Health Quality & Safety Commission priorities for 2011

11 Jan 2011 | Health Quality & Safety Commission

Our work programme for the next 12 months, and beyond, is currently being finalised. Immediate priorities include:

  • the national introduction of a standardised medication chart and reconciliation of medicines process, to   reduce medication errors
  • reducing hospital-acquired infections
  • learning from preventable adverse events that happen to those using our health services
  • ensuring consumers are actively engaged in decision making about health services
  • reviewing the current hospital satisfaction survey to make recommendations about how consumer feedback should be sought in the future
  • establishing baseline measures and indicators against which a quality health system can be evaluated.

The Commission is committed to working with the health sector, from frontline staff to senior management.  Our priority is to facilitate quality improvement and to ensure that quality assurance measures are appropriate for promoting quality improvement.

With this in mind, we are very keen to learn about any initiatives that might form the basis for national quality improvement projects. Indeed, we are keen to hear from you on any matter relevant to our brief. Suggestions and feedback can be sent to .

I look forward to hearing from you, and wish you a safe and happy 2011.



Health Quality & Safety Commission

Last updated 19/01/2012