The survey has been running every three months in all district health boards (DHBs) since 2014.
A national selection of adult patients who spent at least one night in hospital during each survey sample period are invited to participate. Approximately 3,000 patients take part each time. Some DHBs conduct the survey on a weekly or fortnightly basis so that they have a continuous stream of patient feedback to act on.
Survey responses are anonymous unless patients choose to provide their contact details.
Related resources
Resource: Adult hospital inpatient experience survey: flyers for patients
Resource: Adult hospital inpatient experience survey: methodology and procedures
Resource: Measuring culturally safe care through the patient experience surveys
Resource: New Zealand adult hospital inpatient experience survey questionnaire
Resource: New Zealand patient experience survey programme refresh 2019/20
Resource: Patient experience surveys: Privacy impact assessment report
Resource: Survey timetable
Resource: Development of patient experience indicators for New Zealand