Have you observed or been affected by health care harm? For example, a complaint, adverse event, or conflict? Consider attending this hui to learn more about responding to health care harm using a restorative approach that embraces healing and learning.
Restorative approaches and hohou te rongopai (peace-making from a te ao Māori world view) appreciate that relationships make us human; they can be positive or harmful, and that relationships are implicated in our healing. When harm occurs, restorative approaches provide a framework in which the central aim is to restore wellbeing, relationships and trust through respectful dialogue, collaboration, and consensus.
This hui will incorporate presentations and an interactive workshop. Participants will learn how restorative approaches and hohou te rongopai are emerging in Aotearoa and international health settings. We will hear from clinicians, executives, consumers and te ao Māori experts involved in restorative initiatives in various health settings. Experiences of the national restorative inquiry into harm from surgical mesh will be shared, including evaluative findings and critical success factors.
An international perspective will be provided by a chief executive and chief people officer. They have introduced a ‘restorative just culture’ in a large National Health Service mental health trust in England, leading to significant social and economic impacts. The afternoon will focus on how these insights might inform responses to harm in Aotearoa.
Click here to download the final programme [125.41 KB]
Who should attend?
DHB quality and safety managers, clinicians, clinical educators, Māori health teams, executive leaders, managers, health and safety and HR professionals, students, consumers and whānau interested in these practices.
|Reduced rate for allied health, scientific and technical (AST) professionals, nurses, and midwives:||$110+GST|
|Students, consumers and whānau:||$90+GST|
Click here to download the hui flyer [437.87 KB]
Register for this event at: https://hqsc.eventsair.com/rphui2021/register/Site/Register.