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Family of measures

8 Nov 2018, Aged Residential Care

Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of your quality improvement work.

Creating a driver diagram

8 Nov 2018, Aged Residential Care

This short video, also provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.