This half-day workshop is jointly hosted by the Health Quality & Safety Commission and West Coast District Health Board. It focuses on the skills clinical leaders need to improve quality and safety in their organisation. The aim of the workshop is to give clinicians the tools and motivation to prioritise and champion a continually improving quality and safety culture.
Clinical leaders at all levels, and from all disciplines across the health and disability sector, are welcome.
This is a free event. Registering is essential as spaces are limited.
Venue: Solid Energy Centre, Cnr Pakington and Domett Streets, Westport (map)
Download the event flyer here.
Part one: What makes a great clinical leader?
A clinician’s leadership skills, abilities and knowledge play a key role in improving health care quality and safety. We take a look at the characteristics of effective leadership and focus on the different leadership skills and behaviours that are appropriate in different settings and contexts.
At the end of part one, participants will:
Part two: Where is harm occurring and, as leaders, what can we do about it?
To be able to lead improvements in quality and safety in your organisation, you need to know which areas need the most attention, and how to measure improvement.
We look at data sources containing national and DHB-specific information on areas of patient harm, so participants can identify areas they may wish to focus on.
At the end of part two, participants will:
1. How do we measure?
2. How safe are we?
3. Are we improving?
4. How do we compare with the best?
5. Do patients/consumers have input into everything we do?
Part three: Leading change within a complex system
Health care is a complex system, delivered by teams, and to lead within it requires an understanding of how to make sense of this complexity. Most medical errors are not caused by individual mistakes, but by poor systems and processes – which are under the control of leaders.
We look at how leaders can work within systems to make change and improve quality of care and patient safety. We also consider the key aspects of effective change management and we will look at clinical governance in organisations and discuss the Commission’s framework.
At the end of this part of the module, participants will:
For more information, contact Jess.Bilton@hqsc.govt.nz or (04) 901 6088.