Endoscopy coordinator receives Open for leadership award

31 Jul 2018 | Building Leadership & Capability

Open awards WCDHB 2018 July 3

Winner of the Open for Leadership Award, Maria, with Shelley Frost, Deputy Chair of the Health Quality & Safety Commission.

Maria Petrovics-Edens from West Coast District Health Board (DHB) has received an Open for leadership award for her successes in taking on the new role of endoscopy coordinator.

Maria, who was nominated by clinical nurse manager Wendy Stuart, divides her time between her new role and nursing on the day surgery ward at Grey Base Hospital. Some of her achievements include:

  • setting up a polyp surveillance programme
  • consulting with patients and endoscopists to improve the bowel preparation regime
  • improving patient access to information and follow-up processes
  • planning for National Bowl Screening Programme accreditation
  • increasing engagement with endoscopists
  • improving care delivery, for example through telehealth consultations
  • development, completing and publishing audits, including a sedation audit and patient audit
  • communicating and building relationships with neighbouring DHB endoscopy services.

The Open for leadership awards are part of the Health Quality & Safety Commission’s work to build capability and leadership in the health sector. They recognise and celebrate health professionals who demonstrate excellent practice, quality improvement and leadership skills.

The awards’ criteria have been expanded in 2018 to include emerging leaders in district alliances and consumers, and to specifically target primary care. Award winners must be within their first five years of taking on a clinical leader’s role.

Maria started off as a psychiatric nurse, before becoming a comprehensive nurse and going into surgical nursing. For the past few years she’s worked on the day surgery ward, taking on the endoscopy coordinator role alongside this.

She set up the new role from scratch with only the position description and guidelines from the Ministry of Health to help her.

‘Maria has a taken a non-existent service and created a high-performing service for the people of the West Coast, taking into account the unique geographic and demographic context of the region,’ says Karyn Bousfield, Director of Nursing at West Coast DHB.

‘What she’s done is absolutely patient-focused, and she’s done it completely autonomously. She’s a quiet achiever who knows what needs to happen and just gets on and does it. She’s done a brilliant job.’

Maria says taking on the role has allowed her to be more involved with the whole patient journey.

‘I’m not just admitting patients, now I’m more involved before and afterwards. I’m involved with getting them here in the right timeframes, and I’m also there through the follow-up care process. I see the bigger picture.’

She thinks patient experience has improved since the role was established.

‘We’re getting more patients turning up who are better prepared, and the DNA [did not attend] rate is improving. We’re making sure patients are getting a smoother ride through the whole process.

‘Everyone’s saying we’re improving things, and my colleagues and I feel that’s the case, but there’s still plenty to do.’

She says she was ‘gobsmacked’ to win the Open for leadership award.

‘I didn’t know my manager had put me forward, as I was on leave at the time. When she told me I’d won I was very surprised!’

More information on the Open for leadership awards, including other recipients, is available here.

 

Last updated 01/08/2018