The Health Quality & Safety Commission introduced the Open Forum: International Speaker Series in 2015. The series brings renowned international speakers to New Zealand for the health care sector to learn from their experiences in forums and seminars.

Erik Hollnagel masterclass: From Safety I to Safety II – building resilience in health care in New Zealand

August 2017

In this masterclass, Erik Hollnagel presented a modern view of safety, Safety II and resilience engineering, and building resilience in healthcare. There were group discussions in response to Erik's keynote sessions, as well as rapid fire presentations on Safety II in New Zealand practice and the management of safety and performance in non-healthcare settings. 

Professor Thérèse Stukel and Dr Dominik Von Stillfried: Open Forum: Atlas of Variation, Maps to Better Care

May 2017

Professor Thérèse Stukel and Dr Dominik Von Stillfried focused on variations analyses, atlases of health care variation and how they can be used to address variation. Our international speakers highlighted the global discourse and trends with atlases and how they are being used to stimulate practice change. 

Professor Stukel is a biostatistician focusing on health services and health policy research and was former statistical director of the Dartmouth Atlas of Health Care. 

Dr von Stillfried is the managing director, Central Research Institute of Ambulatory Health Care in Germany (Zi). 

Dr Karen Hitchcock forum: May you never grow old

Dr Karen Hitchcock and New Zealand experts discussed and debated both the importance and the role of older people in New Zealand, and the implications for improving the quality and safety of our health care system. With honesty and deep experience, Australian doctor and writer Dr Hitchcock looked at end-of-life decisions, frailty and dementia, over-treatment and escalating costs. She argued to change to meet the needs of an aging population. Dr Hitchcock is the author of Dear Life: On caring for the elderly and has also written on the obesity epidemic. She is a staff physician in acute and general medicine at a large Melbourne public hospital.

Professor Anne Duggan on understanding and acting on variation

August 2016

Professor Anne Duggan, Senior Medical Advisor at the Australian Commission on Safety and Quality in Health Care spoke at an Open Forum event held in Wellington on 30 August 2016. Professor Duggan talked about engaging clinicians in understanding and acting on warranted and unwarranted variation. She said that reducing unwarranted variation is a priority for countries with developed health systems, including the US, UK, Australia and New Zealand. Presentations and videos from the forum can be found at the bottom of this page.

April 2017

Dr Henry Marsh forum

March 2016

The second speaker in the series was Dr Henry Marsh who spoke at a forum on clinical leadership in health quality and safety on 9 March 2016. The forum had an emphasis on clinical leadership in health quality and safety. There was also an impressive line-up of senior New Zealand health care professionals who shared insights and practical experiences, and spoke about what clinical leadership means for them in practice. Presentations and videos from the forum can be found at the bottom of this page.

Dr Atul Gawande

May 2015

The first speaker in the Open Forum series was Dr Atul Gawande who visited New Zealand in May 2015. The Commission held a forum for health care professionals and a public forum. As one of the world’s leading physician writers, the forum covered themes from Dr Gawande’s books – particularly his latest, Being Mortal: Medicine and What Matters in the End as well as The Checklist Manifesto: How to Get Things Right. The forum was attended by more than 500 delegates from across New Zealand. A public forum was also held with more than 1000 people from community and other areas of health care in attendance. Presentations and videos from the forum can be found at the bottom of this page.


Last updated 07/12/2018