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Copeland’s Risk Adjusted Barometer

20 Dec 2016, Building Leadership & Capability

Copeland’s Risk Adjusted Barometer (CRAB) is an innovative system for assessing, monitoring and improving the quality of care in hospitals.

Safe surgery programme

20 Dec 2016, Building Leadership & Capability

The safe surgery programme aims to improve teamwork and communication in the operating room by leveraging the WHO surgical safety checklist as a teamwork and communication tool.

Patient Experience Journal

20 Dec 2016, Building Leadership & Capability

Patient Experience Journal (PXJ) is an international, multidisciplinary, and multi-method, open-access, peer-reviewed journal focused on the research and proven practices around understanding and improving patient experience.

Health Issues Centre

20 Dec 2016, Building Leadership & Capability

The Health Issues Centre supports and informs consumers and the health sector to partner for health care improvements.

The Change Foundation strategic plan

20 Dec 2016, Building Leadership & Capability

The Change Foundation’s five-year strategic plan focuses on unrecognised “glue” of our system: family caregivers.

Circling back – the Demings cycle

20 Dec 2016, Building Leadership & Capability

An article from Quality Progress clearing up myths about the Deming cycle and seeing how it keeps evolving.

Introduction to FRAM: The functional resonance analysis method

20 Dec 2016, Building Leadership & Capability

This presentation looks at various safety management models and systems used over time, and provides a way to describe outcomes using the idea of resonance arising from the variability of everyday performance.

The measurement and monitoring of safety

20 Dec 2016, Building Leadership & Capability

Drawing together academic evidence and practical experience to produce a framework for safety measurement and monitoring, this document provides a short overview of the full report.

Evidence for success

20 Dec 2016, Building Leadership & Capability

This guide from Evaluation Support Scotland responds to a demand amongst third sector organisations for guidance on how to use evidence to influence policy and practice.

Flipping healthcare: an essay by Maureen Bisognano and Dan Schummers

20 Dec 2016, Building Leadership & Capability

This article published in the British Medical Journal argues that to meet today’s health care challenges, we need to flip our thinking to develop innovative models of care that can improve health, improve care delivery and lower costs.

A guide to quality improvement methods

20 Dec 2016, Building Leadership & Capability

This document from the Healthcare Quality Improvement Partnership introduces those working within, leading, commissioning and using health care services, to a broad range of quality improvement methods.

Armstrong Institute publications

20 Dec 2016, Building Leadership & Capability

An annotated bibliography of selected publications from the Armstrong Institute.