14 Dec 2016 | Building Leadership & Capability
‘The journey to high reliability’ was the topic of the latest Open Forum: International Speaker Series event held in Auckland on 28 October 2016.
Videos from the event are available to view below or download a ZIP file of images from the day (29MB, ZIP).
Karakia and welcome from the tangata whenua
Formal welcome and introductions
Tuwhakairiora (Tu) Williams, Whakatohea, Ngaitai and Ngati Porou
Dr Janice Wilson, chief executive, Health Quality & Safety Commission
|9:20am||Setting the scene||Stephen McKernan, partner, Advisory Oceania, EY|
|9:30am||Case study one: Johns Hopkins Hospital||Dr Peter Pronovost MD, PhD, FCCM, director of the Armstrong Institute for Patient Safety and Quality, Johns Hopkins and senior vice president for patient safety and quality, Johns Hopkins Medicine|
|10:15am||Questions and discussion|
|11:00am||Morning tea and networking|
|11.30am||Case study two: Air New Zealand||Captain David Morgan, chief operations integrity and standards officer/chief pilot, Air New Zealand|
|12:15pm||Case study three: Manukau Beautification Charitable Trust||Graeme Bakker, general manager, Manukau Beautification Charitable Trust|
|1:00pm||Close||Dr Janice Wilson|