Primary care patient experience survey roadshows underway

18 Jan 2017 | Health Quality Intelligence

The Commission and the Ministry of Health are undertaking nationwide roadshows to introduce the primary care patient experience survey to the sector.

These two-hour events, hosted at primary health organisations (PHOs) across New Zealand, are an opportunity for PHO quality staff, National Enrolment Service champions, and practice managers to discuss the implementation of the survey.

primary care patient experience graphic May 2015Topics include how patients’ and practitioners’ information is kept private, how practices and PHOs join the survey, and how the survey fits in with new system level measures across the whole country. There is also a detailed walkthrough of how to use the reporting portal for the patient experience survey.

There will be further discussion on how the patient experience survey portal can be used to promote awareness and drive quality improvement measures within your organisation.

Check below to see if there is a roadshow scheduled near you. 


Time Location Host PHO
29-Nov-16  Already occurred Hamilton  Hauraki PHO
5-Dec-16  Already occurred Blenheim (VC)  Kimi Hauora Wairau 
15-Dec-16  Already occurred Tauranga  Western Bay of Plenty
12-Jan-17    Already occurred Wellington Te Awakairangi
17-Jan-17    10am-12pm Hawke’s Bay Health Hawke’s Bay Ltd
19-Jan-17    9am-11am South Canterbury PHO Video conference
16-Feb-17    9.15am-11.15am Auckland (AM) Waitemata PHO Ltd
16-Feb-17    1.30pm-3.30pm Auckland (PM) East Health Trust
21-Feb-17   9.30am-11.30am Wellington  Compass Health PHO
23-Feb-17  TBC  Whangarei  Manaia Health
2-Mar-17     1pm-3pm Palmerston North Central PHO
7-Mar-17   3.30pm-5.30pm Nelson  Nelson Bays PHO
14-Mar-17   2pm-4pm Dunedin  WellSouth PHO
30-Mar-17  10am-12pm   Christchurch (am) Rural Canterbury PHO
30-Mar-17  2pm-4pm  Christchurch (pm)  Pegasus PHO

To find out more about the patient experience survey roadshow in your area or register your interest, contact Jadria Cincotta.

Last updated 18/01/2017