Putanga me ngā rauemiPublications & resources

Adult inpatient experience survey: flyers for patients

4 Nov 2020, Health Quality Intelligence

These flyers for patients are to promote the adult hospital patient experience survey in hospitals.

Adult hospital inpatient experience survey: methodology and procedures

13 Oct 2020, Health Quality Intelligence

This document sets out the methodology and procedures for the adult hospital inpatient experience survey (August 2020 update).

Primary care patient experience survey: methodology and procedures

12 Oct 2020, Health Quality Intelligence

The methodology and procedures for the primary care patient experience survey (August 2020 update).

Fourth annual update on increasing transparency in Aotearoa New Zealand health care

15 Sep 2020, Health Quality Intelligence

This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.

Primary care patient experience survey: protocol for reviewing patient comments

11 Sep 2020, Health Quality Intelligence

This document outlines the protocol for reviewing patient comments from the primary care patient experience survey.

Patient experience surveys: Privacy impact assessment report

6 Aug 2020, Health Quality Intelligence

This report addresses the impact that the survey and reporting may have on individual privacy, and outlines steps to assess and minimise potential areas of risk along with compliance with the information privacy principles.

Primary care patient experience survey: videos for in-clinic waiting room

6 Aug 2020, Health Quality Intelligence

General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.

Primary care patient experience survey: General practice guide to getting started

6 Aug 2020, Health Quality Intelligence

A guide for general practices about getting started with the primary care patient experience survey.

Primary care patient experience survey: PHO guide to getting started

6 Aug 2020, Health Quality Intelligence

A guide for primary health organisations (PHOs) about getting started with the primary care patient experience survey.

New Zealand patient experience adult primary care questionnaire

6 Aug 2020, Health Quality Intelligence

This document is a copy of the adult primary care experience survey questionnaire.

Primary care patient experience survey: Patient management system instructions

6 Aug 2020, Health Quality Intelligence

Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.

Primary care patient experience survey: poster for practices

6 Aug 2020, Health Quality Intelligence

This poster is for general practices to display in waiting rooms. It provides information about the primary care patient experience survey for patients.

Primary care patient experience survey: flyers for patients

6 Aug 2020, Health Quality Intelligence

These flyers for patients are to promote the primary care patient experience survey in PHOs and general practices. They are available in a range of languages.

Adult inpatient experience survey timetable

6 Aug 2020, Health Quality Intelligence

Timetable outlining the survey periods for the adult inpatient experience survey.

Primary care patient experience survey timetable

6 Aug 2020, Health Quality Intelligence

A timetable of survey periods for the primary care patient experience survey.

Primary care patient experience survey: Foundation standard / Cornerstone accreditation

6 Aug 2020, Health Quality Intelligence

A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.

New Zealand adult inpatient experience survey questionnaire

6 Aug 2020, Health Quality Intelligence

This document is a copy of the online adult inpatient experience survey questionnaire.

Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13

5 Aug 2020, Health Quality Intelligence

This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.

Adult hospital patient experience survey: What have we learned from 5 years’ results?

30 Jun 2020, Health Quality Intelligence

This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.

Primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future

30 Jun 2020, Health Quality Intelligence

This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand primary care patient experience survey.