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Fifth annual update on increasing transparency 2021

19 Oct 2021, Health Quality Intelligence

This is the fifth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission on the sector’s progress towards increasing transparency of health data in Aotearoa New Zealand by June 2021.

New Zealand patient experience survey programme refresh 2019/20

8 Apr 2021, Health Quality Intelligence

This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

Guide to using the quality and safety markers dashboard

18 Dec 2020, Health Quality Intelligence

The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.

Patient experience surveys: Privacy impact assessment report

6 Aug 2020, Health Quality Intelligence

This report addresses the impact that the survey and reporting may have on individual privacy, and outlines steps to assess and minimise potential areas of risk along with compliance with the information privacy principles.