Publications & resources

Patient experience survey – Proof of concept evaluation

4 Jul 2014, Health Quality Intelligence

This document is an evaluation of the proof of concept stage of the patient experience survey (adult inpatients).

Addressing unwarranted variation: literature review on methods for influencing practice

27 May 2014, Health Quality Intelligence

This literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.

Variation and improving services: case studies and key questions

27 May 2014, Health Quality Intelligence

This guidance provides advice and examples of analysing variation and working towards reducing variability and improving care.

Variation and improving services: analysing and interpreting variation

27 May 2014, Health Quality Intelligence

This document, prepared by Sapere Research Group, provides advice and examples, based on Atlas, of analysing variation and working towards reducing variability an dimproving care.

Variation in medical practice: literature review and discussion

27 May 2014, Health Quality Intelligence

This document discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.

District health board quality accounts 2012–13

25 Mar 2014, Health Quality Intelligence

Copies of quality accounts from district health boards for the period covering 1 July 2012 - 30 June 2013.

Presentation from the national quality accounts workshop – February 2014

7 Mar 2014, Health Quality Intelligence

Presentation from the Commission's national Quality Accounts workshop held in February 2014.

Quality and safety marker outcome data for individual DHBs July – September 2013

24 Jan 2014, Health Quality Intelligence

These Excel sheets and graphs contain individual DHBs’ data on progress made against the quality and safety markers (QSMs) process measures and in reducing patient harm from falls, healthcare associated infections and surgery (the outcome data).

Patient experience survey questions – December 2013

13 Dec 2013, Health Quality Intelligence

December 2013 version of the patient experience survey questions.

Variations in health care

5 Dec 2013, Health Quality Intelligence

This article from The King's Fund explores the possible causes of variation, shows the different ways in which variations can be measured, and analyses variations by PCT in rates of elective hospital admissions for selected procedures.