A Window on the Quality of New Zealand’s Health Care (May 2016)

6 May 2016 | Health Quality Intelligence

This is the 2016 update of the Health Quality & Safety Commission’s inaugural Window on the Quality of New Zealand’s Health Care, published in December 2015. It brings our measures up to date and examines key issues in the measurement of quality in New Zealand health care.

Part 1 of the document concentrates on measures from the inaugural Window which have shown significant results, and highlights the following key findings: 

  • There has been a reduction in serious in-hospital falls as measured by falls leading to a fractured neck of femur. This reduction avoided costs in the region of $3 million in 2015.
  • Slightly fewer older people are being prescribed multiple medicines.
  • Despite apparent improvements in hand hygiene practice, incidence of Staphyloccocus aureus infection has increased slightly.
  • Patients’ reported experience of care has been consistent and generally positive over the last 18 months.
  • Premature death, and disability caused by ill health, is similar in New Zealand to most other English-speaking and Western European countries, but per capita expenditure on health care is lower than most.
  • Different ethnic groups experience different care for gout.
  • Admissions for hypoglycaemia among patients with diabetes are declining and variation in this is reducing.

Part 2 considers the importance and complexities of measuring value in health care. It suggests there is no one simple measure of this, but that a number of different ‘lenses’ can help give an understanding.

Part 3 looks at how the Ministry of Health’s new System Level Measures Framework and the information in this document complement each other. 

Part 4 outlines our plans for this document, which will supplement the existing set of measures with ‘deeper dives’ into specific topics, such as particularly patient groups, diseases or aspects of health services.

Download a copy of the report.

Last updated 16/05/2021