23 Aug 2016 | Health Quality Intelligence
Here’s what you need to do to get started with the primary care patient experience survey. Key actions are highlighted in italics.
Also see: Patient experience survey: resources.
PHOs can determine their own internal process to rollout the national survey across their contracted network of practices. You might send a blanket email to all practices offering them a copy of the ‘Practice getting started’ guide or take a slower phased approach. You will however need to meet a number of key implementation dates.