Primary care patient experience survey: videos for in-clinic waiting room

6 Aug 2020 | Health Quality Intelligence

General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.

Below are the videos in English, with English, Māori, Samoan and Tongan subtitles.

Each video can also be downloaded here in wmv, mp4 and avi formats; or you can order all four versions on DVD or USB by emailing


Last updated 07/12/2021