From PES to PDSA: A guide to using the patient experience survey portal for quality improvement

21 Mar 2018 | Health Quality Intelligence

From PES to PDSA outlines how to use the patient experience reporting portal for quality improvement.

Written collaboratively with the Commission's quality improvement team, this document breaks down Plan, Do, Study, Act cycles into well-defined steps so you can streamline quality improvement activities within your primary health organisation or general practice. This document was created with the intention to help you use the survey portal in order to meet indicator 9 of the Royal New Zealand College of General Practitioner’s Aiming for Excellence standard.

Last updated 22/10/2021