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Pono consumer story: Kolini Baker

26 May 2021, Mental Health & Addiction Quality Improvement

In this video Kolini Baker tells the story of her journey with mental ill health and her transition from acute care to community care.

Pono consumer story: Haki Davis

1 Dec 2020, Mental Health & Addiction Quality Improvement

Haki Davis shares his experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

Pono consumer story: Jenny Fenwick

1 Dec 2020, Mental Health & Addiction Quality Improvement

Jenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

Zoom procedures and etiquette for online learning sessions

31 Jul 2020, Mental Health & Addiction Quality Improvement

The mental health and addiction quality improvement programme conducts some events online. This resource provides information for those new to using Zoom, giving them everything they need to get started and explaining how to use Zoom for online learning.

Quality improvement tools and methodologies

17 Jul 2020, Mental Health & Addiction Quality Improvement

The mental health and addiction quality improvement programme uses a range of recognised methodologies and tools working with teams to bring about improvement. The methodologies and tools are described in this resource.

Presentations from learning session one of the Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project

7 May 2020, Mental Health & Addiction Quality Improvement

Presentations from learning session one of the Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project held on 12–13 February 2020.

Presentations from the second co-design workshop for Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project

13 Jan 2020, Mental Health & Addiction Quality Improvement

Presentations from the second supra-regional co-design workshops for Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project held on 11 and 12 December 2019