Presentations and videos from the co-design workshop on learning from adverse events

27 Sep 2019 | Mental Health & Addiction Quality Improvement

Presentations and videos from the first co-design workshop for the project Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience.

Please click on the videos to view them in full screen.

Speaker
Presentation

Cassandra Laskey

Professional leader peer support, mental health service, Counties Manukau Health

Shaun McNeil

National advisor, consumer engagement, mental health and addiction (MHA) quality improvement programme, Health Quality & Safety Commission

Consumer, family and whānau experience (273KB, PDF)

Dr Roz Sorensen

Programme manager, MHA quality improvement programme, Health Quality & Safety Commission

Context for learning from adverse events and consumer, family and whānau experience project (268KB, PDF)

Jacqueline Ryan

Project manager, MHA quality improvement programme, Health Quality & Safety Commission

Co-design approach (820KB, PDF)

David Price

Director of patient experience, Waitematā District Health Board (DHB)

Co-design case study (1.8MB, PDF)

Helen Harrison

Associate charge nurse manager, Kenepuru Hospital, Capital & Coast DHB

Rose Culy

Senior physiotherapist, Kenepuru Hospital, Capital & Coast DHB

Co-design case study – patient scheduling (443KB, PDF)

Dr Hiran Thabrew

Child psychiatrist and paediatrician, Starship Children's Hospital and deputy director Werry Workforce Whāraurau

Tools and methods for capturing experiences (1.6MB, PDF)

Deon York

Programme manager, Partners in Care, Health Quality & Safety Commission

Tools and methods for capturing experiences (1.2MB, PDF)

Dr Roz Sorensen

Creating a high-level process/experience map (1.5MB, PDF)

Jacqueline Ryan

Next steps and wrap-up (462KB, PDF)

Last updated 11/12/2019