The resources listed below are supplementary to those already provided on the Ministry of Health website. You will also find valuable information for everyday work on the health and safety page of this hub. It includes information including how to keep your home bubble safe when returning from work, intubation checklists and video clips.
Clinical guidelines and resources
Bedside guide: ventilator emergency care for COVID-19 patients (Chartered Institute of Ergonomics and Human Factors)
A guide for intensive care unit (ICU) nurses on ventilator emergency care of COVID-19 patients. It includes a quick reference bedside guide for nursing in ICU.
Cognitive impairment and COVID-19 (Australian Commission on Safety and Quality in Health Care)
During COVID-19, people with cognitive impairment may find hospital even more frightening than usual. In recognition of this changed environment, the Australian Commission on Safety and Quality in Health Care has developed a poster and factsheet to support health service organisations to provide safe care for people with cognitive impairment during COVID-19.
Medicines and COVID-19 (Christchurch Medicines Information Service)
This website contains general information for health professionals in New Zealand regarding medicines and COVID-19. The information is compiled by a multidisciplinary team including pharmacists, pharmacologists and infectious diseases experts.
New Zealand palliative care guidelines (Hospice New Zealand)
Hospice New Zealand has a number of key New Zealand palliative care resources on their COVID-19 for health professionals page.
General information about palliative care for COVID-19 patients:
- Introduction and an approach to palliative management in a pandemic
- End-of-life nursing considerations – COVID-19 patients
- Symptom control for people with COVID-19.
Palliative care information for aged residential care:
- A guideline for accessing resources and training for managing syringe drivers for aged residential care, primary health and community settings
- Managing palliative care needs in aged residential care during the COVID-19 pandemic.
Proning patients in Wellington ICU (Capital & Coast DHB)
This short video simulates how to move an unconscious patient from suprine to prone and back. In the clinical environment staff are encouraged to be 'be bare below the elbow' to promote adequate hand hygiene.
Reducing the risk of diagnostic error in the COVID-19 era (Journal of Hospital Medicine)
A clear and thought-provoking article for all health care managers and clinical leaders to consider about COVID-19 era diagnostic errors and how to reduce their occurrence. It includes preparing for potential future COVID-19 waves.
Wellington ICU-focused care and team nursing management model (Capital & Coast DHB)
This short video, courtesy of Capital and Coast DHB, simulates how to work in a team nursing model when staffing may be less than ideal due to acuity. Team nursing models are useful in many areas of nursing and could be implemented in other care situations.
Communication: Telehealth resources and breaking bad news in a virtual environment
Fostering human connection in the COVID-19 virtual health care realm (Academy of Communication in Healthcare)
This journal article and accompanying videos talk about the resources developed by the Academy of Communication in Healthcare to support clinicians with navigating the sudden increase in telehealth consultations during COVID-19. There is a journal article and two videos with tips about good communication in telehealth.
- Fostering human connection in the COVID-19 virtual health care realm (New England Journal of Medicine)
- Telehealth communication quick tips (part 1)
- Telehealth communication quick tips demonstration (part 2)
It is never easy to tell whānau that a loved one has died, but it is particularly difficult over the phone. This short video will help you prepare for this. It includes guidance on how you can support the person you are telling to share with children and grandchildren.
New Zealand Telehealth Forum & Research Centre (Ministry of Health)
The NZ Telehealth Forum and Resource Centre is an initiative from the Ministry of Health. The website has guidance and resources for people who want to set up, improve or use a telehealth service within New Zealand.
New Zealand Telehealth Forum & Research Centre webinars (Ministry of Health)
These webinars from the New Zealand Telehealth Forum & Research Centre are aimed at supporting providers who are implementing telehealth services such as phone or video consultations, to achieve safe, secure and sustainable telehealth solutions which complement their existing in-person relationships.
talkingCOVID (Health Quality & Safety Commission)
This webpage was developed by the Commission to support clinicians to have conversations and plan care that is person-centred in the face of COVID-19. It includes conversation guides, training and documentation resources to help you to preparing to talk to your patients and their whānau, talk to them, document what you learn from the conversation and to use this information to inform care.
This handy visual guide to breaking bad news and having difficult conversations with relatives via telephone during the COVID-19 outbreak was developed by Dr Antonia Field-Smith and Dr Louise Robinson from the Palliative Care Team at West Middlesex Hospital, NHS Chelsea and Westminster Hospital Foundation Trust.
Health care providers
DHB employees can find information on how DHBs will support them through COVID-19, including childcare solutions, a risk-assessment framework for vulnerable staff and frequently asked questions.
Personal Protective Equipment and COVID-19 (The New England Journal of Medicine)
The best way for health care workers to prevent infection with COVID-19 is through training and demonstrated competency in putting on and removing, also known as donning and doffing, personal protective equipment (PPE). This article has useful recommendations, tips and tricks from a human factors perspective for using PPE and includes an eight-minute demonstration video. Various methods of putting on and removing PPE may be acceptable; you should follow the guidelines of the Centers for Disease Control and Prevention and your institution. Produced in America, the first three minutes is relevant to their context, however there are very useful instructions about general PPE donning and doffing, including a description of fit-checking N95 face masks. This video can be used as a general training resource for donning and doffing PPE but viewers from New Zealand should follow local and national protocols and policies.
Podcast: Keeping well – wellbeing tips for medical staff during COVID-19 with Prof Peter Brennan (The Dukes' Club for Colorectal Surgical Trainees)
The Dukes' Sound Bites is a weekly podcast to help medics cope with added stress during the COVID-19 pandemic. While this sound bite is produced for trainee surgeons in the UK, there are some key concepts that are applicable across the whole health sector.
Skin damage with prolonged wear of FFP3 (equivalent of N95) masks (British Medical Journal)
A short article with advice on reducing pressure injuries from prolonged wear of FFP3 masks (equivalent to N95 masks).
Three tips to avoid working from home burnout (Harvard Business Review)
Millions around the globe have made a sudden transition to remote work amid the COVID-19 pandemic. Not surprisingly, this has some employers concerned about maintaining employee productivity. But what they really should be concerned about in this unprecedented situation is a longer-term risk: employee burnout.
Human factors and re-designing work solutions for COVID-19
Guidance to help design effective and usable work procedures for health and social care teams (Chartered Institute of Ergonomics & Human Factors)
This document provides health and social care teams with advice and guidance on the human-centred design of work procedures in response to COVID-19, and to support the design and re-design of care services and new ways of working. Implementation of the guidance will contribute to safer and easier to use procedures, which better support how people work and reduce risks to themselves, patients, carers and others.
Human factors and working under pressure (Clinical Human Factors Group)
A range of resources from the Clinical Human Factors Group including guidelines and podcasts for staff working under pressure.
Podcast: Working under pressure – tips from staff working with COVID-19 patients (Clinical Human Factors Group)
Martin Bromiley OBE discusses simple tools and techniques with Prof Chris Frerk, Anaesthetist currently working in theatres and critical care areas, to help with the challenge of working in unfamiliar environments, across boundaries and with new procedures.
Working under pressure for non-clinical staff and those working remotely (Clinical Human Factors Group)
The Clinical Human Factors Group has adapted its ‘Working under pressure’ document for non-clinical staff and those working remotely.
Resources for engaging with consumers
Breastfeeding during COVID-19 (KidsHealth)
Answers to frequently asked questions about breastfeeding and COVID-19.
Coronavirus: a book for 5–9-year-old children (Nosy Crow)
The Nosy Crow is an independent children's book publishing company that worked with the illustrator of the Gruffalo books to create this free online book to help parents and carers explain COVID-19 to children.
COVID-19 – What we know so far (World Health Organization)
This five-minute video from the World Health Organisation is a clear and concise summary of everything we know about COVID-19 as at 15 June 2020. It could be used to help consumers understand the virus, the symptoms, diagnosis, its treatment and prevention.
COVID-19 updates for pregnant women (New Zealand College of Midwives)
The New Zealand College of Midwives provides regularly updated information/advice to pregnant women and midwives in relation to COVID-19.
Medicines and COVID-19, information for consumers/patients (My Medicines)
My Medicines has added information on medicines and COVID-19, which can be shared with consumers/patients. It covers information on medicines being investigated for treating or preventing COVID-19, and other medicines mentioned on the internet.
Mr Bean’s essential COVID-19 checklist (World Health Organization)
The World Health Organization, Project Everyone and Tiger Aspect Productions have partnered on a public service announcement using global comedy star, Mr Bean. With cases of COVID-19 continuing to rise globally, “Mr Bean’s Essential COVID-19 Checklist” is a reminder to people about the importance of washing hands, physical distancing and demonstrating kindness to their neighbours.
Pregnancy during COVID-19 (KidsHealth)
Answers to frequently asked questions answered about pregnancy and COVID-19.