Commission mental health and addiction quality improvement programme

16 May 2017 | Other Topics

Minister Coleman speech 20170504 2

Minister Coleman speaks at the Commission about the new mental health and addiction quality improvement programme.

The Health Quality & Safety Commission is leading a new mental health and addiction quality improvement programme. The programme will take place over an initial five-year term, and aims to improve the quality and safety of mental health and addiction services and the experience of care for consumers. It is funded by district health boards.

There are opportunities to improve the quality of services by engaging consumers, learning from adverse events and reducing variation using quality improvement methods. Internationally, quality improvement methods have been effective, resulting in significant benefits for consumers and the services they access.

Health Minister Hon Dr Jonathan Coleman today spoke about the programme at the Commission, in the wider context of mental health promotion and prevention in New Zealand. His speech is available here.


The Commission’s programme, beginning 1 July 2017, will focus on five priority areas:

• Minimise restrictive care
• Maximise physical health
• Improve medication management and prescribing
• Improve service transitions
• Learning from serious adverse events and consumer experience.

Minister Coleman speech 20170504 1

Commission board member Shelley Frost introduces the Minister's speech.

The programme also aims to establish standardised, evidence-based processes and practices within mental health and addiction services, monitoring their impact and effectiveness.

Mental health and addiction quality improvement facilitators programme

An example of a specific initiative under the programme is the mental health and addiction quality improvement facilitator programme, being developed to provide frontline staff with improvement skills.

The eight-month education initiative will build on the good work and research already done in this area in New Zealand, and capitalise on examples of good practice here and overseas. Each participant, identified through a nomination process, will undertake an improvement project in their service during the programme, supervised by local and international experts.

The Commission, Ko Awatea and Counties Manukau Health will deliver the initiative, in collaboration with MHA workforce agency Te Pou.

Last updated 16/05/2017