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News & events

2016-17 co-design case studies published

30 Jun 2017, Partners in Care

The 2016–17 iteration of the co-design programme was delivered in three DHBs and their case studies are now available to download

Report focuses on interventions to improve the patient experience

30 May 2017, Partners in Care

Raising the Bar on the National Patient Experience Survey responds to the national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.

Taranaki DHB colour-codes carparks to cut confusion

29 Sep 2016, Partners in Care

Taranaki District Health Board (DHB) has taken a patient- and family/whānau-centred approach to car parking after patients claimed the stress of finding a park may preventing them coming for treatment.

Seminar: Grieving for the living

10 Jul 2016, Partners in Care

Seminar for consumers, family, carers and support staff of people who have suffered trauma or illness.

Support for setting up a health consumer council

4 Jul 2016, Partners in Care

The Health Quality & Safety Commission is pleased to see that some district health boards (DHBs) have already formed consumer councils made up entirely of consumer representatives, while others are in development.

Let’s PLAN health literacy tool supporting Work and Income clients

11 Mar 2016, Partners in Care

The Commission’s Let’s PLAN for better care health literacy tool is being used by the Ministry of Social Development’s Work and Income case managers in Hawke’s Bay and Tairawhiti to help their clients make the most of their visits to their GP and other he