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News & events

Nudges to improve patient experience

19 Jul 2019, Partners in Care

Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’ to respond to the lower-scoring areas of the national adult

Using 'nudges' to co-design improvements in patient care

28 Nov 2018, Partners in Care

The Partners in Care and medication safety teams have been working with Ogilvy, to develop low-cost interventions called 'nudges' to improve the lower-scoring areas of the national adult inpatient experience survey.

Waitemata District Health Board health literacy symposium

24 May 2018, Partners in Care

Waitemata District Health Board is hosting a health literacy symposium on 24 May 2018. The focus is to create a greater awareness of health literacy with an emphasis on what we can do as a community to create better patient experiences.

Expressions of interest sought for Commission consumer network

23 May 2018, Partners in Care

Do you want to use your own health experience to work with the Health Quality & Safety Commission? Owing to vacancies in the Commission’s consumer network we are seeking expressions of interest to fill five consumer positions.