Consumer input for elective surgery centre project (Health Link North)

1 Oct 2013 | Partners in Care

The Waitemata District Health Board’s project to provide public elective surgical services faster and more efficiently for its population was officially opened by Health Minister Tony Ryall on Thursday 11 July 2013.

Health Link North community engagement coordinator Anne Curtis participated as the consumer voice in the Elective Surgery Centre (ESC) wayfinding/signage project user group.

The purpose of the group was to provide advice to the ESC on internal and external signage, to ensure patients find their way easily around the centre.

Health Link North coordinators and health literacy volunteers also provided advice and feedback to the ESC on the development of a DVD resource for patients undergoing total knee and hip replacement surgery and hernia surgery. The volunteers also reviewed the total knee and hip replacement booklets currently provided to surgical patients, and recommended significant changes to the booklets to provide patients with a consistent and easier to follow information guide.

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Last updated 27/07/2017