Feedback sought on Health Passport [closed]

9 Feb 2015 | Partners in Care

Feedback is now closed.


The Health Quality & Safety Commission's consumer network is seeking feedback from people who have used the Health & Disability Commissioner's Health Passport.

The passport is a communication aid for people living with disabilities to use with their health care providers. It is to be filled out by a consumer or carer and outlines specific information about the person’s disability or medical condition that will assist staff treating that person to provide the appropriate care.

The passport has been used for a few years now and the consumer network is interested to hear from people who have used it, and to understand how effective it was in assisting staff to understand their needs.

Questions to consider include:

  • Did the staff involved in your care take notice of the passport and discuss it with you or your support person?
  • Did the passport lead to you receiving better care/treatment than you had received previously?
  • How could the passport be improved or updated?
  • Any other comments?

Please send your comments to info@hqsc.govt.nz by Friday 30 April 2015 with 'Health passport' in the subject line.

If you would like to talk to someone about your responses please call Allison Frankin on (03) 352 7206.

More information on the Health Passport can be found on the Health & Disability Commissioner's website: http://www.hdc.org.nz/about-us/disability/health-passport.

Last updated 25/09/2015