Feedback sought on DHB guide for engaging consumers [closed]

7 Apr 2015 | Partners in Care

Feedback is now closed.


The Health Quality & Safety Commission's Partners in Care programme is developing a practical guide to help New Zealand district health boards (DHBs) improve their consumer engagement.Staff from the Commission’s Partners in Care programme are visiting health and disability services to seek feedback from the sector and health consumers about the guide, which will be launched in June 2015. 

Participants at DHB guide feedback session at Ko Awatea

Participants give feedback about the DHB guide at Ko Awatea in Auckland.

Visits so far include MidCentral Health, Rauawaawa Kaumatua Charitable Trust, Lakes, Bay of Plenty and Waitemata DHBs and Ko Awatea in Auckland.

Chris Walsh, Director of Partners in Care, says discussion and debate about the resource has been lively and wide ranging. Over 100 people have attended the visits, with a good mix of health and disability providers and consumers.

The guide is still in draft form and your feedback is appreciated. Stories about consumer engagement have been gathered from different perspectives in the New Zealand setting and will be added to the guide. Please download the draft DHB guide to engaging consumers, and send your feedback to Claire Booth or Chris Walsh, using our feedback template. Feedback closes at 5pm on Friday 15 May 2015.

Dates for the face-to-face meetings are below. Please email Claire Booth or phone (04) 901 6040 if you would like to attend a meeting.

  • 7 April, Palmerston North
  • 8 April, Auckland
  • 13 April, Hamilton
  • 13 April, Rotorua
  • 14 April, Tauranga
  • 16 April, Napier
  • 28 April, Wellington
  • 4 May, Greymouth
  • 5 May, Nelson
  • 5 May, Christchurch
  • 6 May, Dunedin
  • 12 May, Whanganui
  • 13 May, New Plymouth.

Last updated 25/09/2015