26 May 2015 | Partners in Care
The Health Quality & Safety Commission’s Partners in Care programme recently sought feedback from consumers and providers of health and disability services on a draft guide for district health boards (DHBs) about consumer engagement.
The new guide ‘Engaging with consumers: A guide for DHBs’ is being developed by the Commission with input from a steering group made up of consumers and providers from each region in New Zealand. The guide is due to be launched on 30 June 2015.
Approximately 300 people attended face-to-face feedback sessions held in Auckland, Hamilton, Rotorua, Tauranga, New Plymouth, Whanganui, Palmerston North, Wellington, Nelson, Christchurch and Dunedin. Video conferencing captured feedback from people in Taupo, Greymouth, Invercargill and Wairau and the guide was also available on the Commission’s website.
Overall, the comments received about the draft guide were very positive and it was seen as a useful resource for DHBs and the sector.
Additional feedback about the guide is below – an excel spreadsheet of the feedback (with all personal identifiable information removed) can be requested by emailing Claire Booth.
We appreciate the feedback from everyone, thank you for taking the time to contribute.