Gonville Health, Whanganui (improving the new patient process, access equity focus)

Overview of project: Targeting the new patient process at their Very Low Cost Access practice. Increasing the accessibility, patient-friendliness and efficiency of the process with a view to increasing patient health literacy and self-management, quality of care and cultural appropriateness.

Commission news article ‘Improvement in early management of high needs patients’ (March 2018)

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Presentation from Whakakotahi learning session 1

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Presentation from Whakakotahi learning session 2

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Presentation from Whakakotahi learning session 3

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Commission news article ‘Streamlining patient enrolment delivers extra benefits’ (May 2019)

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NZ Doctor article about the project (May 2019)

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Whanganui Chronicle article about the project (June 2019)

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Infographic outlining the project’s results

 

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Te Whānau a Apanui Community Health Centre (Te Kaha, Bay of Plenty DHB) (rural medicines management)

Overview of project: Building a sustainable quality improvement model for general practice transformation. Medicines access in a remote rural community was the focus of the improvement work to understand and build a sustainable model of community-driven quality improvement practices to address health disparities of its high-need, predominantly Māori population. Patient engagement and community guidance drove the project with the aim of building a model that can be scaled to other low-resource settings. The medicines access aspect of this project is supported by PHARMAC Te Pātaka Whaioranga.

Commission news article 'Quality improvement project improves medicines access for remote patients' (Sept 2020)

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Infographic outlining the project’s results

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Presentation from Whakakotahi learning session 1

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Presentation from Whakakotahi learning session 2

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Turanga Health, Gisborne (accessing wraparound services for rural communities, equity, whānau focus)

Project overview: Developed a primary care approach which works for Māori whānau via a workplace wellness platform – Tū Mahi Workplace Wellness. Mobile health staff can provide care to whānau at work and home and engage high-risk patients in follow-up care.

Commission news article ‘Primary care engaging with whānau where they are’ (June 2018)

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Presentation from Whakakotahi learning session 1

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Presentation from Whakakotahi learning session 2

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Presentation from Whakakotahi learning session 3

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Commission news article ‘Home visits expand Tū Mahi workplace wellness programme’ (May 2019)

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NZ Doctor article about the project (May 2019)

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Infographic outlining the project’s results

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Victory Square (physical health of opioid substitution patients)

Project overview: Improving the physical health of a number of patients receiving opioid substitution treatment through a community pharmacist-led model. The project aimed to improve quality of life through access to appropriate diagnosis and treatment of the patients’ co-morbidities, enhanced self-awareness and encouraging self-reliance and independence.

Primary care improvement case study: Victory Square Pharmacy: Improving access to health care among opioid substitution treatment clients

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Presentation from Whakakotahi learning session 1

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Presentation from Whakakotahi learning session 2

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Pharmacy Today article about the project (April 2019)

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Commission news article 'Victory Square Pharmacy wins health innovation award' (April 2020)

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Commission news article 'Project improves addiction clients’ quality of life' (September 2020)

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Infographic outlining project's results

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Consumer vignette (video): Ali Sinclair

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Provider vignette (video): Megan Peters

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Nelson Marlborough DHB and three practices – post-stent management (quality issue, integration focus)

Project overview: Co-project between Nelson Marlborough DHB, Mapua Health, Tima Health, Harley Medical and other primary care providers, entitled ‘Live longer and feel better following treatment for a heart attack’. It focused on the reduction of preventable deaths and acute readmissions to hospital following an angioplasty procedure. The improvements focused on improving the uptake of triple therapy (medication) following angioplasty and the reduction of unnecessary polypharmacy one year after this procedure.

Primary care improvement case study: Nelson Marlborough Health: Improving medication adherence post cardiac stent

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Drawings from Whakakotahi learning session 1 (featuring the project and others)

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Presentation from Whakakotahi learning session 2

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Presentation from Whakakotahi learning session 3

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Commission news article ‘Ensuring a safety net of care after a heart attack’ (August 2017)

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Last updated 19/10/2020