The Health Quality & Safety Commission conducted an evaluation of the Partners in Care programme to answer the following questions:
How successful has the programme been in influencing change?
To what extent have the programme’s activities been guided by an evidence base?
What are the remaining gaps in consumer engagement activities to achieve the Partners in Care programme aims and objectives?
What are the key and emerging areas for future focus?
Information for the evaluation was drawn from:
document and literature review
surveys of 30 Commission staff (completed by 30), 159 organisation stakeholders, eg, district health boards (DHBs), primary health organisations (PHOs), government agencies and 127 consumer representatives
interviews with 46 stakeholders, including Commission staff, organisation stakeholders and consumer representatives.