Improving patient access to acute care services: A practical toolkit for use in public hospitals

14 May 2012

Achieving improvements in the way patients move through the complex acute hospital system requires a coordinated approach to admission, treatment and discharge of patients based on core principles of system engineering.  It requires hospitals to untangle the complexity of their existing processes and it also requires a fundamental commitment to providing safe, effective, efficient and timely care, where services are designed first and foremost according to patient needs.

This Toolkit is designed to be an aid to you and your organisation in your journey to improve patient access to acute services. The Toolkit is a compilation of strategies and ideas from multiple sources.


Last updated 27/01/2022