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Mr Mitchell compliments hospital team

12 Oct 2017, Improving Leadership & Capability

A patient story from Mr Mitchell, complimenting Open for leadership award winner Gemma Watts and her team at Ward 15 for their care.

Topic 1 supplement: Patient story staff perspective

12 May 2017, Reducing Harm from Falls

Betty is a 93 year old lady with a history of falls. Her daughter Barbara talks about what happened when avoidable environmental factors interacted with her mother’s risk factor of impaired mobility to cause a fall.

Video: Ira Te Au shares her health care experience

15 Dec 2014, Partners in Care

Ira Te Au shares a waiata introducing herself and her whānau. Ira talks about her life and how she began working in health. She had a diagnosis of diabetes following a health check and also had gall stones later in life.

Video: David Galler talks about his mother's end of life care

29 Aug 2014, Health Quality & Safety Commission

In this video, intensive care specialist David Galler talks about how he and his family worked with health care professionals to honour the wishes of his mother, Zofia Galler, at the end of her life.

Bob Buckham: A baby in hospital

25 Oct 2013, Partners in Care

Bob Buckham reflects on his first-hand experience with the health system, after he spent time in hospital with his four-month-old daughter.

Hazel's story

23 May 2013, Reducing Harm from Falls

This is Hazel's story. Hazel was in hospital for a scheduled hip replacement operation in September 2012, when she had a fall and cracked a bone in the hip she'd just had surgery on, and needed to have further surgery.

My story: Robert Somerville

3 Jan 2013, Partners in Care

Robert Somerville takes part in a consumer panel and talks about his experiences with heart attack, pneumonia, chronic pain and infection.

My story: Gary Sutcliffe

17 Dec 2012, Partners in Care

Gary Sutcliffe takes part in a consumer panel and talks about life since being diagnosed with depression and anxiety in the early 1990s.

My story: Rowena Mortimer

17 Dec 2012, Partners in Care

Rowena Mortimer takes part in a consumer panel and talks about life since being diagnosed with breast cancer in 2005.

My story: Jordy Jamieson

17 Dec 2012, Partners in Care

Jordy Jamieson takes part in a consumer panel and talks about life since being diagnosed with type 1 diabetes at the age of 10.

Consumer stories: Chris Walsh

17 Dec 2012, Partners in Care

This is the personal story of Chris Walsh, senior advisor at the Commission, and chair of the Commission's consumer network.

Consumer stories: Vicki Culling

13 Dec 2012, Partners in Care

This is the personal story of Vicki Culling, a member of the Commission's consumer network.

Consumer stories: Kula Alapaki

12 Dec 2012, Partners in Care

This is the personal story of Kula Alapaki, a member of the Commission's consumer network.

Consumer stories: Kelvin Twist

12 Dec 2012, Partners in Care

This is the personal story of Kelvin Twist, a member of the Commission's consumer network.