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17 Apr 2019
Supporting whānau through trauma – Te Rina’s story
A powerful and moving speech from Te Rina Ruru was the focus of a grand round at Bay of Plenty District Health Board last week.
Partners in Care
08 Mar 2019
New resource aims to improve communication with patients living with disabilities
Bay of Plenty District Health Board (DHB) recently launched a booklet and online training course designed to improve the way staff communicate with patients living with disabilities (tāngata whaikaha).
Partners in Care
28 Nov 2018
Using 'nudges' to co-design improvements in patient care
The Partners in Care and medication safety teams have been working with Ogilvy, to develop low-cost interventions called 'nudges' to improve the lower-scoring areas of the national adult inpatient experience survey.
Partners in Care
07 Nov 2018
Consumer network creates links with Health Consumer Advisory Service
The Health Consumer Advisory Service presented at the Health Quality & Safety Commission's Partners in Care consumer network meeting last month.
Partners in Care
29 Oct 2018
Consumer council meetings spark knowledge transfer and collaboration
Over the past few weeks, our Partners in Care team was invited to meet with some of the district health board’s consumer councils to talk about the Commission’s consumer engagement work.
Partners in Care
29 Aug 2018
Co-design projects feature at Bay of Plenty DHB grand round
The Health Quality & Safety Commission’s Partners in Care programme team were invited to attend a consumer-focused grand round at Bay of Plenty District Health Board on 21 August.
Partners in Care
14 Aug 2018
Commission offers ‘train-the-trainer’ workshops for consumer representatives and providers
The Health Quality & Safety Commission is offering ‘train-the-trainer’ workshops to consumers and providers in the health and disability sector. The purpose of the training is to better prepare consumers (and their family and whānau)...
Partners in Care