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Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Ngā hua o te tiro whānui

Survey results

Patient experience survey results are publicly available through interactive data explorers and national reports. Health providers participating in the survey access their own local data through a secure online portal.

Experience explorer dashboards

Results are available by district, ethnic group, age group, gender and disability status. Results are updated quarterly after each survey is conducted.

If you are planning to report these data please contact survey@hqsc.govt.nz for advice on interpretation.

Access the dashboards for each survey below:


Secure online portal for participating health providers

National reports

Links to reports, journal articles and other publications related to the patient experience survey are available on the Publications page.

View the patient experience survey publications page.


Key findings

View the pdf version of this infographic.

View the pdf version of this infographic.


COVID-19 patient experience survey

The COVID-19 patient experience survey dashboard presents results from the COVID-19 patient experience survey. This was a one-off survey carried out to understand patients’ experiences of accessing health care during alert level 3 in 2020. 
The survey provides results from a selection of patients who were enrolled with and had a consultation with their general practice during the survey sample period (27 April–10 May 2020). As a comparison, results are provided for a selection of patients who did not have a consultation with their general practice during this period. 

Two dashboards are presenting survey results. 

  • In the COVID-19 dashboard results are available by age group, gender and ethnic group.  

View the COVID-19 dashboard 

  • In the COVID-19 disability dashboard, results are available by disability status, age group, gender and ethnic group.

View the COVID-19 disability dashboard

Published: 27 Jul 2023 Modified: 30 Jun 2025