Kia kounga te mātauranga mō te rāngai hauora, hauātanga hoki
The Commission offers a range of quality improvement education for the health and disability sector. This includes the Improving together education series, and other quality improvement education supported or developed by the Commission.
For more information or to register your interest in any of the following programmes, please email learning.capability@hqsc.govt.nz.
Improving together
This programme provides foundation-level quality improvement knowledge and skills for everybody participating in health and disability service improvement, consumers and the workforce. This ‘introduction’ is to help everyone in the sector to understand the importance of improving quality and safety in health care. Improving together in an Aotearoa New Zealand context means understanding our responsibilities as Te Tiriti partners to ensure equity of health outcomes and the impact our history of colonisation has on the health and wellbeing of Māori.
Details:
- For everyone in the health and disability sector, consumers, whānau and the workforce.
- Free online e-learning: 3 modules over 1.5 hours.
- Complete in your own time, at your own pace.
- Access the module on LearnOnline.
This programme provides participants with a basic knowledge of quality improvement and safety science, and an understanding of simple quality and safety tools.
Details:
- For people interested in undertaking and participating in a quality improvement project as a team member.
- Delivered online (via Zoom): Eight two-hourly sessions over four months.
The programme develops and expands on the improvement skills and knowledge required to become an effective facilitator of change in the participants’ area of work.
Details:
- For health and disability sector workers who have a significant interest in learning how to improve health care delivery at a practical level and who can lead a project in their work area.
- Each participant undertakes a quality improvement project during the programme.
- A blend of in-person workshops and online sessions (delivered via Zoom). In addition, there is a significant amount of self-directed learning, course work and project work.
- This is a six-month programme representing a commitment of approximately 210 hours' time.
- Our pilot programme will be held February–June 2023.
- If you have any queries or need more information, please email learning.capability@hqsc.govt.nz.
Registrations closed: next intake approximately April 2023
This programme develops and expands on the improvement skills and knowledge required to become an effective facilitator of change. The curriculum is designed for health care professionals who have a major portion of their work focused on change, improvement and/or innovation.
Details:
- For health care professionals who have a full-time role or a major portion of their work focused on quality systems and improvement.
- A blend of in-person workshops and online sessions (delivered via Zoom). In addition, there is a significant amount of self-directed learning, course work and project work which is approximately 0.2 full time (FTE) for each participant.
- Each participant undertakes a quality improvement project during the programme.
- This is a 9–10-month programme.
- Our next programme will be held October 2022–June 2023.
- If you have any queries or need more information, please email learning.capability@hqsc.govt.nz.
An opportunity for health leaders to explore contemporary challenges and opportunities for quality and safety in the Aotearoa health and disability system.
Details:
- For senior health leaders.
- A one day in-person workshop, followed by up to 6-8 hours of online sessions (delivered via Zoom).
- The 2022–23 programme is currently in development. Please email us at learning.capability@hqsc.govt.nz if you would like to know when details are available.
Adverse events learning review programme
This programme explores the essential components of a high-quality adverse event review and gives participants the opportunity to participate in a simulated adverse event review as a member of the review team.
- For all people who participate in adverse event reviews, including consumers, whānau and the health and disability workforce.
- Eight hours of online self-directed learning and your choice of an in-person or virtual workshop.
Further information and a full schedule is available on our adverse events learning programme workshop page or email: aelp@hqsc.govt.nz.
Co-design module
The Commission has released an e-learning course, ‘Co-design in health: an introduction’. Co-design is a tool that brings together consumers, whānau and communities to ensure that multiple perspectives are reflected in the design, delivery and evaluation of services. Access the module on LearnOnline or read more about it here: Health Quality & Safety Commission launches co-design e-learning course.
Restorative practice
The Commission is working in partnership with the Te Ngāpara Centre for Restorative Practice Victoria University of Wellington to deliver courses in restorative foundations and responses. Developed using a co-design approach, they are available from Victoria University of Wellington. More information is available on our restorative practice education page.
Human factors in health care
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is now available free to all health care professionals via the LearnOnline platform.
Human Factors is the scientific discipline concerned with understanding the interactions between people and other parts of the systems they work within.
It applies theory, principles, data, and methods to design improvements that optimise both human wellbeing and system performance.
Quality improvement tools and resources
The Commission has published links to a range of tools and resources to support staff to improve the quality and safety of care for consumers.
Read more on our quality improvement tools and resources page.
Improving together: Introduction
This programme provides foundation-level quality improvement knowledge and skills for everybody participating in health and disability service improvement, consumers and the workforce. This ‘introduction’ is to help everyone in the sector to understand the importance of improving quality and safety in health care. Improving together in an Aotearoa New Zealand context means understanding our responsibilities as Te Tiriti partners to ensure equity of health outcomes and the impact our history of colonisation has on the health and wellbeing of Māori.
Details:
- For everyone in the health and disability sector, consumers, whānau and the workforce.
- Free online e-learning: 3 modules over 1.5 hours.
- Complete in your own time, at your own pace.
- Access the module on LearnOnline.
Improving together: Improvers
This programme provides participants with a basic knowledge of quality improvement and safety science, and an understanding of simple quality and safety tools.
Details:
- For people interested in undertaking and participating in a quality improvement project as a team member.
- Delivered online (via Zoom): Eight two-hourly sessions over four months.
Improving together: Facilitators
The programme develops and expands on the improvement skills and knowledge required to become an effective facilitator of change in the participants’ area of work.
Details:
- For health and disability sector workers who have a significant interest in learning how to improve health care delivery at a practical level and who can lead a project in their work area.
- Each participant undertakes a quality improvement project during the programme.
- A blend of in-person workshops and online sessions (delivered via Zoom). In addition, there is a significant amount of self-directed learning, course work and project work.
- This is a six-month programme representing a commitment of approximately 210 hours' time.
- Our pilot programme will be held February–June 2023.
- If you have any queries or need more information, please email learning.capability@hqsc.govt.nz.
Improving together: Advisors
Registrations closed: next intake approximately April 2023
This programme develops and expands on the improvement skills and knowledge required to become an effective facilitator of change. The curriculum is designed for health care professionals who have a major portion of their work focused on change, improvement and/or innovation.
Details:
- For health care professionals who have a full-time role or a major portion of their work focused on quality systems and improvement.
- A blend of in-person workshops and online sessions (delivered via Zoom). In addition, there is a significant amount of self-directed learning, course work and project work which is approximately 0.2 full time (FTE) for each participant.
- Each participant undertakes a quality improvement project during the programme.
- This is a 9–10-month programme.
- Our next programme will be held October 2022–June 2023.
- If you have any queries or need more information, please email learning.capability@hqsc.govt.nz.
Improving together: Leaders
An opportunity for health leaders to explore contemporary challenges and opportunities for quality and safety in the Aotearoa health and disability system.
Details:
- For senior health leaders.
- A one day in-person workshop, followed by up to 6-8 hours of online sessions (delivered via Zoom).
- The 2022–23 programme is currently in development. Please email us at learning.capability@hqsc.govt.nz if you would like to know when details are available.
Other education and resources
Adverse events learning review programme
This programme explores the essential components of a high-quality adverse event review and gives participants the opportunity to participate in a simulated adverse event review as a member of the review team.
- For all people who participate in adverse event reviews, including consumers, whānau and the health and disability workforce.
- Eight hours of online self-directed learning and your choice of an in-person or virtual workshop.
Further information and a full schedule is available on our adverse events learning programme workshop page or email: aelp@hqsc.govt.nz.
Co-design module
The Commission has released an e-learning course, ‘Co-design in health: an introduction’. Co-design is a tool that brings together consumers, whānau and communities to ensure that multiple perspectives are reflected in the design, delivery and evaluation of services. Access the module on LearnOnline or read more about it here: Health Quality & Safety Commission launches co-design e-learning course.
Restorative practice
The Commission is working in partnership with the Te Ngāpara Centre for Restorative Practice Victoria University of Wellington to deliver courses in restorative foundations and responses. Developed using a co-design approach, they are available from Victoria University of Wellington. More information is available on our restorative practice education page.
Human factors in health care
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is now available free to all health care professionals via the LearnOnline platform.
Human Factors is the scientific discipline concerned with understanding the interactions between people and other parts of the systems they work within.
It applies theory, principles, data, and methods to design improvements that optimise both human wellbeing and system performance.
Quality improvement tools and resources
The Commission has published links to a range of tools and resources to support staff to improve the quality and safety of care for consumers.
Read more on our quality improvement tools and resources page.
Last updated: 27th October, 2022
