Te whakamahere tiaki i mua i te wā taumaha

Advance care planning

Advance care planning is the process of thinking about, talking about and planning for future health care and end of life care. This page provides information about advance care planning for consumers and clinicians.
Te āhua o te kaitātaki me ngā mahi ka taea

Leadership and capability

Our quality improvement science education and training courses provide skills to address local improvement challenges, as well as building ability to draw on what is available nationally.
Te whakaratonga pai ake

Improved service delivery

The Commission engages with the sector to improve the delivery of health care services though specific quality improvement programmes.
Taupā me te whawhai i te poke

Infection prevention and control

The Commission’s national Infection prevention and control (IPC) programme aims to improve patient outcomes by reducing the incidence and impact of healthcare associated infections (HAIs) within the New Zealand health and disability sector.
Whakapai i ngā mahi hauora hinengaro waranga hoki

Mental health and addiction quality improvement

The mental health and addiction quality improvement programme is a national initiative working with the DHBs to ensure that people who experience mental health and addiction issues, and their whānau, receive high quality care.
Komiti arotake matenga

Mortality Review Committees

Mortality review committees are statutory committees that review particular deaths, or the deaths of particular people, in order to learn how to best prevent these deaths.
Arotakenga Mātai Whēkau ā-Motu

National Bowel Screening Programme Review

In February 2018 Health Minister Hon. Dr David Clark initiated an independent review of the National Bowel Screening Programme.
Te Hononga Whētuki ā-Motu

National Trauma Network

The Health Quality & Safety Commission is contracted by the Accident Compensation Corporation (ACC) to provide support to the Te Hononga Whētuki ā-Motu | National Trauma Network.
He hoa tiaki

Partners in Care

Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery, and monitoring of health services and therefore a higher quality and safer health system.
Punaha ahuru

System safety

The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.

Mōhiohio kounga e pā ana ki te hauora

Health Quality Intelligence

This programme establishes baseline measures and indicators which can be used to assess the quality of the health and disability system.
Mapi Hauora Kē

Atlas of Healthcare Variation

The Atlas of Healthcare Variation displays easy-to-use maps, graphs, tables and commentaries that highlight variations by geographic area in the provision and use of specific health services and health outcomes.
Tono raraunga

Data submission

This page is for submitting data around quality & safety markers and Adverse Events.
Ngā Tohu Hauora, Kounga me te Haumaru

Health Quality & Safety Indicators

Measuring the quality of health care and communicating the results in a variety of ways and settings is a powerful way to stimulate improvement.
He Kete Rauemi

Measures Library

Health sectors rely on data to improve quality. Our Measures Library provides technical documents and summaries, management and case documents, plus links to other resources like the Atlas of Healthcare Variation.
Open4Results

Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where the Commission has a focus.
He ara aupiki, he ara auheke

Patient experience

Patient experience is a vital but complex area. The Health Quality & Safety Commission conducts two national surveys to enable the collection, measurement and use of patient experience information on a regular basis.
Ngā taupānga

Subscribed apps

A list of apps to view data such as prevention quality indicators and the opioids QSM development dashboard.
Ngā tohu kounga, tohu haumaru

Quality & Safety Markers

The latest quality and safety marker (QSM) results are available on the left-hand menu. Click the quarter you would like to view and use the anchors at the top of the page to navigate to the programme of interest.
Papatohu kounga

Quality Dashboards

The dashboard brings together everything the Health Quality & Safety Commission knows about local health systems in one place.
Kōrero kounga

Quality Accounts

Quality accounts require health care providers to give an account for the quality of their services in a similar way to financial accounts showing how an organisation used its money.
Te kounga o te tauwhiro hauora

Window on the quality of health care

Every year the Commission publishes a document we call A window on the quality of Aotearoa New Zealand’s health care. The Window provides a snapshot of the quality of health care in the country.

Whare rauemi

Resource library
Te Pū rauemi KOWHEORI-19

COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.
Kia āta kōwhiri

Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

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Copenhagen 2020 presentation: Whakakotahi – where the quality improvement drives equity, consumer engagement and integration
Published: 1st July, 2022 | Multimedia

This 10-minute video is the presentation about Whakakotahi, the Commission’s primary care improvement programme, that was presented virtually for the IHI/BMJ International Forum, Copenhagen 2020.
Primary care

Factsheet: Patient deterioration and sepsis
Published: 19th November, 2021 | PDF

This factsheet from the Health Quality & Safety Commission's patient deterioration programme gives information on early investigation, treatment and referral for sepsis.
Patient deterioration

Guide to preparing and implementing your shared goals of care approach
Published: 26th January, 2022 | Multimedia

This guide contains information to help project leads and teams prepare for and implement improvements to their shared goals of care approaches.
Advance care planning

Patient Safety Week 2019 evaluation
Published: 15th November, 2021 | PDF

Patient Safety Week was an awareness-raising week held on 3–9 November 2019.
Aotearoa Patient Safety Day

Poster: World Hand Hygiene Day 2020
Published: 1st July, 2022 | PDF

A poster for health care providers to mark World Hand Hygiene Day 2020.
Infection prevention and control

Guidelines: Surgical antimicrobial prophylaxis
Published: 19th November, 2021 | PDF

This document has been produced to encourage health care professionals to use surgical prophylaxis more effectively to improve the safety and quality of care that patients receive.
Infection prevention and control Safe Surgery NZ

Te Kete Hauora patient advisory group workbook
Published: 16th November, 2021 | PDF

This workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.
Partners in Care Primary care

Zoom procedures and etiquette for online learning sessions
Published: 17th November, 2021 | PDF

The mental health and addiction quality improvement programme conducts some events online. This resource provides information for those new to using Zoom, giving them everything they need to get started and explaining how to use Zoom for online learn
Mental health & addiction quality improvement

Factsheet: Capabilities for recognising and responding to acute deterioration in hospital
Published: 1st July, 2022 | PDF

Patient deterioration

Quarterly surgical site infection investigation meeting (28 July 2022)
Published: 4th August, 2022 | Multimedia

This Surgical Site Infection Improvement Programme meeting with surgical site infection (SSI) champions involved discussion of use of the SSI investigation tool and findings from case studies submitted by meeting attendees.
Infection prevention and control