The Adverse Events Learning Programme aims to improve consumer safety by supporting organisations to report, review and learn from adverse events that occur in health and disability services. The role of the Programme is to promote a nationally consistent approach to reporting, review and learning and to share lessons learned nationally and across the health and disability sector.
Adverse events are events with negative reactions or results that are unintended, unexpected or unplanned (often referred to as ‘incidents’ or ‘reportable events’). In practice adverse events are most often understood as events which result in harm to a consumer.
Reporting, review and learning from adverse events helps improve consumer safety.