The Adverse Events Learning Programme aims to improve consumer safety by supporting organisations to report, review and learn from adverse events that occur in health and disability services. The role of the Programme is to promote a nationally consistent approach to reporting, review and learning and to share lessons learned nationally and across the health and disability sector.

Adverse events are events with negative reactions or results that are unintended, unexpected or unplanned (often referred to as ‘incidents’ or ‘reportable events’). In practice adverse events are most often understood as events which result in harm to a consumer.

Reporting, review and learning from adverse events helps improve consumer safety.

Featured news or publications

Programme related news

HDC Conference – registrations close 3 November 2017

16 Oct 2017, Adverse Events

The Health and Disability Commissioner conference on 13 November 2017 in Wellington is a ‘must attend’ for everyone who delivers health and disability care and champions the rights of consumers to get the best possible care, every time.

December 2016 'Let's Talk Triggers' out now

16 Dec 2016, Adverse Events

The December 2016 edition of Let's Talk Triggers, a quarterly newsletter from the Commission's Global Trigger Tools programme containing updates, trigger tool tips, featured articles and other items on patient safety.