These workshops are relevant to all health sector staff who undertake reviews on adverse events and would like to understand the essential components of a high-quality review. The workshops cover:
- patient experience
- meeting the cultural needs of Māori patients and their whānau
- open communication
- human factors
- the effect of adverse events on staff
- just culture
- incident review processes
- crafting and implementing useful recommendations
- learning from investigation reports and influencing your organisation.
Venue |
Dates |
Course fees* |
Programme |
Registration |
|
TBA - Wellington |
TBA - Sep/Oct |
Earlybird: $522 + GST Standard: $587 + GST |
TBA | TBA |
* Course fees include course materials, morning tea, lunch and afternoon tea for two days.
Further information
Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.
