Adverse event review workshops

These workshops are relevant to all health sector staff who undertake reviews on adverse events and would like to understand the essential components of a high-quality review. The workshops cover:

• patient experience
• meeting the cultural needs of Māori patients and their whānau
• open communication
• human factors
• the effect of adverse events on staff
• just culture
• incident review processes
• crafting and implementing useful recommendations
• learning from investigation reports and influencing your organisation.
  
  

* Course fees include course materials, morning tea, lunch and afternoon tea for two days.

Further information

Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.