The adverse events learning programme aims to improve consumer safety by supporting organisations to report, review and learn from adverse events that occur in health and disability services. The role of the programme is to promote a nationally consistent approach to reporting, review and learning, and to share lessons learnt nationally and across the health and disability sector.

Adverse events are events with negative reactions or results that are unintended, unexpected or unplanned (often referred to as ‘incidents’ or ‘reportable events’). In practice, adverse events are most often understood as events which result in harm to a consumer. Harm can be sensory, motor, physiological, psychological or intellectual.

Reporting, review and learning from adverse events helps improve consumer safety.

The overall aims of the learning programme are to enable you to:

  • Understand the essential components of high-quality adverse event review
  • Participate in a simulated adverse event review as a member of the review team.

The new learning programme format

There are four main components to the new adverse events learning programme format. Participants must complete approximately eight hours of self-directed online learning and attend two half-day virtual workshops. 

Section

Date and format

Details                                  

Preparation required for this session

Drop-in session 
Optional

6 & 13 August 2021, 12–1pm

Online Zoom session 

  • Introduction to the programme
  • Overview of online modules
Create your LearnOnline profile
Part one

Complete first set of online modules

Complete between 6–26 August 2021
 
5 hours of self-directed online learning

 

  • Topic 1: National adverse events reporting policy
  • Topic 2: Before the event
  • Topic 3: The role of open communication
  • Topic 4: Meeting the needs of Māori in adverse event review
  • Topic 6: Introduction to restorative practice
 
Part two

Online live virtual workshop (1 of 2)

26 August 2021, 
9am–12.30pm

Half-day virtual workshop 

  • Consumer perspective
  • Meeting the needs of Māori in adverse event review
  • Introduction to restorative practice
  • Topic 4: Meeting the needs of Māori in adverse event review
  • Topic 6: Introduction to restorative practice
Part three

Complete second set of online modules

Complete between live virtual workshops 1 & 2

3 hours of self-directed online learning

 
  • Topic 5: Supporting staff involved in adverse events
  • Topic 7: An introduction to human factors
  • Topic 8: An introduction to Learning Reviews
 
Part four

Online live virtual workshop (2 of 2)

23 September or 21 October 2021, 9am–1pm

Half-day virtual workshop 

 

  • An introduction to learning reviews workshop
  • Topic 8: An introduction to Learning Reviews

 

Registration

The cost to register for this four-part learning programme is $100 plus GST per person. Spaces are limited. Click here to register.

Further information

Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.

 

Last updated 22/07/2021