These workshops are relevant to all health sector staff who undertake reviews on adverse events and would like to understand the essential components of a high-quality review. The workshops cover:
- patient experience
- meeting the cultural needs of Māori patients and their whānau
- open communication
- human factors
- the effect of adverse events on staff
- just culture
- incident review processes
- crafting and implementing useful recommendations
- learning from investigation reports and influencing your organisation.
Venue |
Dates |
Course fees* |
Registration |
|
Virtual / online |
21 October 2020 |
$100 + GST per person |
Registration opens on |
* Course fees include course materials, and access to the live virtual workshop platform.
After you register, you will receive a confirmation email containing detailed instructions for accessing the online workshop and the resources required to fully participate.
Further information
Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.
