These workshops are relevant to all health sector staff who undertake reviews on adverse events and would like to understand the essential components of a high-quality review. The workshops cover:

  • patient experience
  • meeting the cultural needs of Māori patients and their whānau
  • open communication
  • human factors
  • the effect of adverse events on staff
  • just culture
  • incident review processes
  • crafting and implementing useful recommendations
  • learning from investigation reports and influencing your organisation.

Venue
Dates (Participants are required to attend both sessions)
Course fees*

Virtual (online) 

 

29 April 2021, 12-2pm (induction session)

27 May 2021, 8.45am-4pm (workshop)

This workshop is full and registrations are closed. Future workshop dates will be announced shortly.

$100 + GST per person

* Course fees include course materials, and access to the live virtual workshop platform.

After you register, you will receive a confirmation email containing detailed instructions for accessing the online workshop and the resources required to fully participate.

Further information

Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.

 

Last updated 05/02/2021