These workshops are relevant to all health sector staff who undertake reviews on adverse events and would like to understand the essential components of a high-quality review. The workshops cover:

  • patient experience
  • meeting the cultural needs of Māori patients and their whānau
  • open communication
  • human factors
  • the effect of adverse events on staff
  • just culture
  • incident review processes
  • crafting and implementing useful recommendations
  • learning from investigation reports and influencing your organisation.

Venue
Dates (participants are required to attend both sessions)
Course fees*
Registration

Virtual (online)

30 September 2020, 12-2pm (induction session)

and

28 October 2020, 9am-4.30pm (workshop)

$100 + GST per person

This workshop is fully booked. More dates will be confirmed shortly.

* Course fees include course materials, and access to the live virtual workshop platform.

After you register, you will receive a confirmation email containing detailed instructions for accessing the online workshop and the resources required to fully participate.

Further information

Contact Jess Bilton at events@hqsc.govt.nz if you have any questions about these workshops.

 

Last updated 02/09/2020