The adverse events learning programme (AELP) aims to improve consumer safety by supporting organisations to report, review and learn from adverse events that occur in health and disability services. The role of the programme is to promote a nationally consistent approach to reporting, review and learning, and to share lessons learnt nationally and across the health and disability sector.

Adverse events are events with negative reactions or results that are unintended, unexpected or unplanned (often referred to as ‘incidents’ or ‘reportable events’). In practice, adverse events are most often understood as events which result in harm to a consumer. Harm can be sensory, motor, physiological, psychological or intellectual.

Reporting, review and learning from adverse events helps improve consumer safety.

The overall aims of the learning programme are to enable you to:

  • Understand the essential components of high-quality adverse event review
  • Participate in a simulated adverse event review as a member of the review team.

The learning programme format

There are four main components to the new AELP format. Participants must complete approximately eight hours of self-directed online learning and attend two half-day virtual workshops. 

Section

Format

Details                                  

Preparation required for this session

Drop-in session 
Optional

Online on-hour lunchtime Zoom session

  • Introduction to the programme
  • Overview of online modules
Create your LearnOnline profile
Part one

Complete first set of online modules

Complete between drop-in session and first workshop.
 
5 hours of self-directed online learning

 

  • Topic 1: National adverse events reporting policy
  • Topic 2: Before the event
  • Topic 3: The role of open communication
  • Topic 4: Meeting the needs of Māori in adverse event review
  • Topic 6: Introduction to restorative practice
 
Part two

Online live virtual workshop (1 of 2)

Half-day virtual workshop, 9am-12.30pm 

  • Consumer perspective
  • Meeting the needs of Māori in adverse event review
  • Introduction to restorative practice
  • Topic 4: Meeting the needs of Māori in adverse event review
  • Topic 6: Introduction to restorative practice
Part three

Complete second set of online modules

Complete between live virtual workshops 1 & 2

3 hours of self-directed online learning

 
  • Topic 5: Supporting staff involved in adverse events
  • Topic 7: An introduction to human factors
  • Topic 8: An introduction to Learning Reviews
 
Part four

Online live virtual workshop (2 of 2)

 

Half-day virtual workshop, 9am-1pm 

 

  • An introduction to learning reviews workshop
  • Topic 8: An introduction to Learning Reviews

 

Upcoming adverse event learning programmes

General health and sector-specific programmes are available in 2022.

General health (February-March 2022)
For all those working in the health and disability sector, involved in reviewing adverse events in their health service.

  • Drop-in session: 10 February 2022, 12-1pm
  • Workshop one: 3 March 2022, 9am-12.30pm
  • Workshop two: 31 March 2022, 9am-1pm 

Click here to view the general health programme outline.

Mental health and addiction (MHA) (February-May 2022)
For all those working in the mental health and addiction sector, involved in reviewing adverse events in their organisation. The first part of the workshop is generic to the whole health and disability sector. The second part includes a scenario specific to the mental health and addiction sector.

  • Drop-in session: 10 February 2022, 12-1pm
  • Workshop one: 3 March 2022, 9am-12.30pm
  • Workshop two: 5 May 2022, 9am-1pm

Click here to view the MHA programme outline.

Women's health and maternity (April-June 2022)
For all those working in women’s health and maternity, involved in reviewing adverse events in their organisation. The first part of the workshop is generic to the whole health and disability sector. The second part includes a maternity scenario developed in collaboration with the New Zealand College of Midwives.

  • Drop-in session: 7 April 2022, 12-1pm
  • Workshop one: 12 May 2022, 9am-12.30pm
  • Workshop two: 16 June 2022, 9am-1pm

Click here to view the women's health and maternity programme outline.

Disability
For all those working for disability organisations and service providers, involved in reviewing adverse events. The first part of the workshop is generic to the whole health and disability sector. The second part includes a disability-specific case scenario.

  • Drop-in session: 7 April 2022, 12-1pm
  • Workshop one: 12 May 2022, 9am-12.30pm
  • Workshop two: 2 June 2022, 9am-1pm

Click here to view the disability programme outline.

Registration

The cost to register for this four-part learning programme is $100 plus GST per person. 

Click here to register.

Further information

Contact Jess Bilton at aelp@hqsc.govt.nz if you have any questions about these workshops.

 

Last updated 19/10/2021