Engaging with consumers: a guide for district health boards – additional reading and useful links

30 Jun 2015 | Partners in Care

These readings and links accompany the Health Quality & Safety Commission's document Engaging with consumers: a guide for district health boards (DHB), and are arranged by theme. The guide is available here.

NZ practice – full length interviews 

NZ examples of terms of reference, policies, position descriptions

International resources about person-centred care and patient and family engagement

International guidelines and frameworks for consumer engagement

International self-assessment tools

NZ examples of web-based patient information and patient portals

Patient-reported experience measures and outcome measures

Articles and research about consumer engagement and person-centred care


New Zealand guides, frameworks and competencies

Health literacy resources

Maori resources

New Zealand resources for disability

Last updated 24/10/2021