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Search results for "communication"

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Delta has lit fuse of family violence

BLOG POST

On 27 May 2020, when the world was in the depths of the first wave of the COVID-19 pandemic, UN Women released an awareness-raising campaign highlighting the potential for a...

New film focuses on healing and learning from health care harm

NEWS: 14 Sep 2021, Adverse Events

A new film, Pou hihiri, Pou o te aroha | Healing and learning from harm, features consumers, clinicians and researchers talking about the benefits of following a restorative approach after a harmful event occurs in health care.

Pou hihiri, Pou o te aroha | Healing and learning from harm

PUBLICATION: 1 Sep 2021, Adverse Events

Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Health Quality & Safety

Successful Safe Surgery NZ programme finishes

NEWS: 12 Aug 2021, Safe Surgery NZ

The Health Quality & Safety Commission-led Safe Surgery NZ programme, which has greatly improved the way surgical operations are performed in Aotearoa New Zealand, finished in July 2021. This article looks at the achievements of the programme.

Reflecting on consumer partnership this World Hemophilia Day

NEWS: 16 Apr 2021, Partners in Care

Saturday 17 April 2021 is World Hemophilia Day. Deon York, senior programme manager for the Commission’s consumer engagement programme, reflects on what the day represents and how it can encourage us to improve health and wellbeing for all in Aotearoa.

Exploring how the way we work impacts the consumer experience

PUBLICATION: 2 Feb 2021, ACP information for clinicians

This video explores consumers' experiences of communication and decision-making, when things do not go well in health care and a clinician's perspective of what might contribute to that experience.