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Search results for "patient experience"

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Nudges to improve patient experience

NEWS: 19 Jul 2019, Partners in Care

Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’ to respond to the lower-scoring areas of the national adult

Using 'nudges' to co-design improvements in patient care

NEWS: 28 Nov 2018, Partners in Care

The Partners in Care and medication safety teams have been working with Ogilvy, to develop low-cost interventions called 'nudges' to improve the lower-scoring areas of the national adult inpatient experience survey.