Learning from harm education
The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
About the learning from harm education programme
Download information on the programme to share with your colleagues (PDF 560KB)
The Learning from harm education programme helps participants:
- review health care harm while improving consumer, whānau and health care worker safety
- understand everyday work that supports healing, learning and improving, in a consistent way
- create quality improvement actions across health systems to reduce the risk of harm.
The education programme promotes a national approach, across the health and disability sector, to meet the eight guiding principles of the revised Healing learning and improving from harm | Te whakaora, te ako me to whakapai ake i te kino: national adverse events policy 2023 .
Workshops cover how to conduct an effective review of harm in a range of health care settings. It uses the learning review method as recommended within the 2023 policy to:
- understand the essential components of high-quality reviews of harm
- participate in a simulated learning review as a member of the review team.
Education programme format
Participants must complete approximately 12 hours of self-directed online learning and attend one workshop (online/in-person options available) to receive their certificate. Details follow.
Part 1: Personal Launch
This is where participants register for their learning and workshop, and plan how you will achieve the self-directed 12 hours of online learning. If you need any help email learningfromharm@hqsc.govt.nz
Part 2: Online modules (12 hours)
Participants complete the online modules any time before the Part 3 workshop. The modules include watching a series of videos, completing a workbook and some e-learning. Part 2 must be completed before the Part 3 workshop.
Part 3: Learning review workshop
Participants take part in a simulated learning review at this interactive workshop. Participants will be in groups where they will identify a scenario from someone's experieince for use in the workshop.
Full workshop schedule and registration
The full schedule of workshops for 2026/27 is below. To register: Each workshop lasts 6 hours and costs $110 including GST. To register use the link below aligned with your workshop of choice.
For more information email learningfromharm@hqsc.govt.nz.
Cohort 1 : Christchurch in-person workshop
| Date | Session | Format and times |
|---|---|---|
| 24 June 2026 | Part 1: Personal launch – start planning your time | |
| 24 June 2026 | Part 2: Online modules | Twelve hours in your own time |
| 19 August 2026 | Part 3: Learning review workshop | 9.00 am–3.00 pm |
Cohort 2 : Wellington in-person workshop
Registration link: https://cohort-2-learning-review-workshop-1.lilregie.com/
Password: LFHEv12023
| Date | Session | Format and times |
|---|---|---|
| 9 September 2026 | Part 1: Personal launch – start planning your time | |
| 9 September 2026 | Part 2: Online modules | Twelve hours in your own time |
| 18 November 2026 | Part 3: Learning review workshop | 9.00 am–3.00 pm |
Cohort 3 : Auckland in-person workshop
Registration link: https://cohort-3-learning-review-workshop.lilregie.com/
Password: LFHEv12023
| Date | Session | Format and times |
|---|---|---|
| 6 January 2027 | Part 1: Personal launch – start planning your time | |
| 6 January 2027 | Part 2: Online modules | Twelve hours in your own time |
| 17 March 2027 | Part 3: Learning review workshop | 9.00 am–3.00 pm |
