A safe reporting culture allows consumers, whānau and health care workers to raise concerns, report events, ask questions or make suggestions without fear of negative consequences. Creating psychological safety requires work at all levels of an organisation. It should be woven through all aspects of the review process.
Resources
ASSIST ME: A Model of Staff Support following Patient Safety Incidents in Healthcare (HSE Ireland)
This model provides immediate and ongoing practical and emotional support to all staff involved in, or affected by, patient safety incidents.
Psychological safety podcast – The Mind Full Medic
In this episode of the podcast Professor Amy Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School talks about psychological safety in leadership and teamwork.
Health and Disability Commissioner reporting process
Guidance for how to raise concerns with the Health and Disability Commissioner about health care a consumer has received.
Spiritual Distress Within Inpatient Settings—A Scoping Review of Patients' and Families' Experiences
This review looks at how seriously ill patients and their family members experience spiritual distress within inpatient settings.
Published: 20 Jun 2023
Modified: 26 Jan 2026
