Resource library

This document is an evaluation of the proof of concept work for the patient experience survey.

The Commission's annual report for the period 1 July 2013 to 30 June 2014 is available to download below.

The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.

This literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.

The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.

This document, prepared by Sapere Research Group, discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.

This article from The King's Fund explores the possible causes of variation, shows the different ways in which variations can be measured, and analyses variations by PCT in rates of elective hospital admissions for selected procedures.

This is the final report on the collaborative to prevent central line associated bacteraemia (CLAB).

KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.

The Commission's annual report for the period 1 July 2012 to 30 June 2013 is available to download below.