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Displaying 11 - 20 of 63 results
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Pono consumer story: Nicola Peeperkoorn
Nicola Peeperkoorn explores her family’s experience of the mental health and addiction event review process.
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Healthcare-associated infection Severity Assessment Code (SAC) examples 2022–23
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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Guide to doing a learning review
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Reporting and reviewing adverse events involving consumers of mental health and addiction services
This purpose of this document is to provide guidance to the MHA sector and clarify its obligations under the national policy. Note: This is an interim document pending the update of the National Adverse Events Reporting Policy in 2022.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
- A guide to the national adverse events reporting policy 2017
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Pono consumer story: Anne-Marie Douglas
Anne-Marie Douglas shares her experience of mental health challenges that led to a review process.
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Applications open for next Ako tahi hei whakapai ake i te kounga | Improving together: Advisors programme
Applications for 2022/23 are now open for the Health Quality & Safety Commission’s quality improvement education programme Improving together: Advisors, following a successful pilot in 2021/22.
- Healing, learning and improving from harm: National adverse events policy 2023 | Te whakaora, te ako me te whakapai ake i te kino: Te kaupapa here ā-motu mō ngā mahi tūkino 2023
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New e-learning resource available – Human Factors | Ngā Āhua Tangata in health care
The Health Quality & Safety Commission (the Commission) today released a new e-learning module on Human Factors | Ngā Āhua Tangata in health care.