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Displaying 61 - 70 of 96 results
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Key findings from the adult primary care patient experience survey: February 2022
Key findings from the adult primary care patient experience survey.
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Case study: Harnessing data for local quality improvement in asthma
This case study describes a project run by Te Awakairangi Health Network (TeAHN) to use local data relating to asthma to identify practice variation, explore the local drivers contributing to variation and support quality improvement.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Presentations from Let's talk: our communities, our health
Presentations from the Health Quality & Safety Commission's inaugural two day forum, Let's talk: our communities, our health, held on 8–9 March at Te Papa, Wellington.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Key findings from the adult hospital inpatient experience survey: February 2022
Key findings from the adult hospital inpatient experience survey.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Guide to using the quality and safety markers dashboard
The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.