This site has not been optimised for Internet Explorer due to Microsoft no longer providing support for the browser. Please view this site using another browser such as Google Chrome or Microsoft Edge.
Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Back to previous page

Consumer engagement QSM webinar

Health Quality Intelligence
07 October 2020
11:00 AM  - 12:00 PM

The Health Quality & Safety Commission is holding a webinar to provide guidance to the district health board (DHB) managers and staff responsible for implementing the new consumer engagement quality and safety marker. It is free to attend.

This webinar will cover the experiences of the QSM pilot sites.

Download the programme (553KB, docx) for more information or register to attend.

For more information email

Our speakers

Waitematā District Health Board
  • David Price, director of patient experience
  • DJ Adams, consumer council representative
Counties Manukau DHB
  • Jo Rankine, patient experience lead
  • Rosalie Glynn, chair, CM Health consumer council
Waikato DHB
  • Christine Chandler, consumer engagement manager
  • JJ Cootes, consumer council and Te Tiriti o Waitangi advisor
Canterbury DHB
  • Irena de Rooy, quality and patient safety manager 
  • Roxanne McKerras, nurse coordinator, corporate quality and patient safety team
  • Sue Le Mesurier, disability representative, consumer council
  • Dr Lynne Maher, improvement & innovation clinical director, Counties Manukau DHB